This week, OpenAI announced the launch of a new personal finance experience inside ChatGPT for US Pro users. "People are already turning to ChatGPT for help: more than 200 million people come to ChatGPT every month for budgeting, questions about their investments, comparing different paths, planning for future goals, and more." The system allows users to connect financial … Continue reading OpenAI’s New Financial Planning Tool Raises a Bigger Question: Who Shapes the Future of Financial Planning?
Tag: chatgpt
If Institutions Have AI, Regulators Have AI, and Scammers Have AI… Then Individuals Need AI Too
For years, technology in financial services was largely discussed as a productivity tool. Faster processing.Better reporting.Lower costs.More automation. But the conversation is now shifting. This week, the Financial Conduct Authority openly discussed the possibility of “robo-regulation” — a future where AI helps monitor firms, identify risks, detect misconduct, and supervise markets in real time. At … Continue reading If Institutions Have AI, Regulators Have AI, and Scammers Have AI… Then Individuals Need AI Too
The Industry Is Starting to Move Toward Total Wealth Planning
For years, many of us inside the Academy of Life Planning have felt like we were speaking a different language from the wider financial services industry. While much of the profession focused on: products, portfolios, regulation, platforms, and accumulation models, AoLP kept returning to a simpler question: “What do human beings actually need in order … Continue reading The Industry Is Starting to Move Toward Total Wealth Planning
Restore Human Agency — and What That Means for the Future of Financial Planning
For years, the financial planning profession has largely been built around one central assumption: People need experts to take control. Control of investments.Control of products.Control of complexity.Control of decision-making. That model made sense in an era where financial information was scarce, expensive, fragmented, and difficult for ordinary people to access. But the world has changed. … Continue reading Restore Human Agency — and What That Means for the Future of Financial Planning
The Faster the System Becomes, the More Capable People Must Become
The UK government has quietly signalled the direction of travel for the future of financial services. Faster approvals. Faster innovation. Faster regulation. More flexibility for firms. More strategic oversight. Less procedural friction. The recent HM Treasury consultation response on financial services regulatory reform makes the trajectory increasingly clear: the UK wants a more agile, competitive, … Continue reading The Faster the System Becomes, the More Capable People Must Become
Restoring Human Agency Without Surrendering Your Data, Judgement, or Autonomy
A recent legal sector survey revealed something deeply important — and not just for lawyers. Nearly 60% of legal professionals admitted using unapproved public AI tools such as free versions of ChatGPT for client work, despite confidentiality obligations and professional conduct rules. At the same time, many firm leaders believed their organisations faced “zero risk” … Continue reading Restoring Human Agency Without Surrendering Your Data, Judgement, or Autonomy
Fiduciary or Free Thinker? Why the “Best Interests” Badge May Not Mean What You Think
For years, consumers have been told to look for one word when choosing a financial professional: “Fiduciary.” The term sounds reassuring. Protective. Dependable. It suggests the person sitting across the table is legally and ethically required to put your interests first. And in many ways, that is true. But there is a deeper question very … Continue reading Fiduciary or Free Thinker? Why the “Best Interests” Badge May Not Mean What You Think
Restoring Human Agency in the Age of AI
What Health Services Can Teach Financial Planning About the Future of Human Capability For decades, both healthcare and financial services have operated around a remarkably similar assumption: The expert knows best. In healthcare, the doctor diagnoses, prescribes, and directs. In financial services, the adviser recommends, structures, and manages. The individual — patient or client — … Continue reading Restoring Human Agency in the Age of AI
The Missing Voice at Adviser Conferences: What Advisers Aren’t Hearing About AI
What sits underneath many industry conferences is an uncomfortable structural reality: the ecosystem is largely self-referential. The sponsors fund the event.The media platforms depend on industry advertising.The exhibitors sell to advisers.The speakers often come from firms benefiting from the existing model.The audience attends within that commercial architecture. That does not automatically make the discussions wrong. … Continue reading The Missing Voice at Adviser Conferences: What Advisers Aren’t Hearing About AI
When Institutions Call Human Agency Dangerous
There was a revealing moment this week in the financial services industry. Speaking at a financial crime conference in London, the chief executive of the Financial Conduct Authority warned that artificial intelligence is accelerating fraud, cybercrime, sanctions evasion, and money laundering. Criminals, we were told, are becoming faster, more organised, and more adaptive. AI, according … Continue reading When Institutions Call Human Agency Dangerous
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