Why better nudges don’t replace better thinking—and why human agency matters more than ever There is a quiet shift underway in financial services. Providers are moving from passive information delivery to something more active—what the regulator now calls “Targeted Support.” The intention is clear: use data, behavioural insight, and simplified communication to help people make … Continue reading Targeted Support Is Not the Same as a Life Plan
Tag: total-wealth-planning
AI Will Not Save Financial Advice — It Will Replace the Need for It
What McKinsey gets right—and what it means for restoring human agency A recent McKinsey & Company Quarterly article makes a quietly radical point. Despite near-universal adoption of AI across business functions, most organisations are not seeing meaningful value. The reason is not technological. It is strategic. Companies are focusing on productivity. And productivity, history shows, … Continue reading AI Will Not Save Financial Advice — It Will Replace the Need for It
Stepping Stones to Nowhere? Or the Quiet Shift from Advice to Agency
Most careers in financial services begin the same way. You learn the system.You build experience.You move closer to “advice.” Each step feels like progress. And for a long time, it was. But what if the path hasn’t changed… and the world has? The traditional model was built on a simple assumption: Clients need experts to … Continue reading Stepping Stones to Nowhere? Or the Quiet Shift from Advice to Agency
The Quiet Question Emerging Inside Financial Advice
There’s something shifting in the profession. Not loudly.Not in headlines or strategy decks.But in conversations — often behind closed doors, or in passing remarks that don’t quite get finished. A different kind of question is starting to surface. Not about products.Not about performance.Not even about regulation. But about role. The Question Beneath the Model Across … Continue reading The Quiet Question Emerging Inside Financial Advice
Why Local-First Financial Planning May Be Safer Than Advice-Led Data Aggregation
By the Academy of Life Planning For decades, the financial advice model has operated on a simple premise: To help you, we must first hold your data. Your financial life—income, assets, liabilities, goals, vulnerabilities—is gathered, transferred, stored, and processed across a chain of systems: adviser CRMs, platforms, providers, paraplanning tools, and increasingly, AI. This model … Continue reading Why Local-First Financial Planning May Be Safer Than Advice-Led Data Aggregation
The FCA’s Advice Market Report Reveals the Real Gap: Human Agency
By Steve Conley | Academy of Life Planning The FCA’s 2025 financial advice firms survey has been presented as a picture of a stable, resilient and evolving advice market. Look more closely, and it tells a deeper story. It reveals a market that is consolidating, digitising and preparing for AI, while still operating on an … Continue reading The FCA’s Advice Market Report Reveals the Real Gap: Human Agency
When Your Bank “Invites You to Invest,” Understand What’s Really Happening
Steve Conley There is a quiet shift underway in UK financial services. After years of constraint following the Global Financial Crisis, banks are moving back toward wealth management—re-entering a space they were once forced to retreat from. But they are not coming back as they were. They are returning: with more advanced technology with more … Continue reading When Your Bank “Invites You to Invest,” Understand What’s Really Happening
If You Don’t Know Your Goals, the System Will Choose Them for You—And Charge You for the Privilege
By Steve Conley There’s a quiet shift happening in UK financial services. It isn’t being announced as a philosophical change.It’s being packaged as innovation. “No initial fees.”“Integrated wealth hubs.”“Advice made accessible.” But beneath the surface, something far more consequential is taking place: The system is moving from guiding decisions… to capturing them. The Illusion of … Continue reading If You Don’t Know Your Goals, the System Will Choose Them for You—And Charge You for the Privilege
Clarity. Control. Confidence. Care. Course.
A New Language for Restoring Human Agency By Steve ConleyFounder, Academy of Life Planning There is a moment—quiet but unmistakable—when something no longer feels right. A decision you don’t fully understand.A situation that feels out of control.A sense that you are being carried by events rather than directing them. In that moment, people do not … Continue reading Clarity. Control. Confidence. Care. Course.
Trail Commission Isn’t the Problem? Good. Now Let’s Talk About What Is.
The system is asking the wrong question—again There’s a growing consensus emerging in response to the FCA’s renewed focus on trail commission: “Trail commission isn’t the real problem.” Ed Dymott is right to highlight this. He points to something many inside the system already know: Billions trapped in legacy products Structural barriers to switching Tax … Continue reading Trail Commission Isn’t the Problem? Good. Now Let’s Talk About What Is.
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