Most People Don’t Read the Contracts They Sign. That’s Not a Personal Failure — It’s a System Design Problem. By the Academy of Life Planning A recent consumer survey of over 50,000 people by Survey Pop asked a simple question: How often do you read the fine print on a contract? The answers should give … Continue reading Most People Don’t Read the Contracts They Sign.
Tag: artificial-intelligence
Why Local-First Financial Planning May Be Safer Than Advice-Led Data Aggregation
By the Academy of Life Planning For decades, the financial advice model has operated on a simple premise: To help you, we must first hold your data. Your financial life—income, assets, liabilities, goals, vulnerabilities—is gathered, transferred, stored, and processed across a chain of systems: adviser CRMs, platforms, providers, paraplanning tools, and increasingly, AI. This model … Continue reading Why Local-First Financial Planning May Be Safer Than Advice-Led Data Aggregation
The FCA’s Advice Market Report Reveals the Real Gap: Human Agency
By Steve Conley | Academy of Life Planning The FCA’s 2025 financial advice firms survey has been presented as a picture of a stable, resilient and evolving advice market. Look more closely, and it tells a deeper story. It reveals a market that is consolidating, digitising and preparing for AI, while still operating on an … Continue reading The FCA’s Advice Market Report Reveals the Real Gap: Human Agency
Trail Commission Isn’t the Problem? Good. Now Let’s Talk About What Is.
The system is asking the wrong question—again There’s a growing consensus emerging in response to the FCA’s renewed focus on trail commission: “Trail commission isn’t the real problem.” Ed Dymott is right to highlight this. He points to something many inside the system already know: Billions trapped in legacy products Structural barriers to switching Tax … Continue reading Trail Commission Isn’t the Problem? Good. Now Let’s Talk About What Is.
FCA Complaints Data: A System Improving—or a System Reframing the Numbers?
The latest complaints data from the Financial Conduct Authority presents a superficially reassuring picture. Complaint volumes remain broadly stable at 1.87 million. The proportion of complaints upheld has declined. Total redress has fallen. Average compensation per case is lower. Taken together, these figures might suggest a system gradually improving—firms resolving issues earlier, fewer serious failings … Continue reading FCA Complaints Data: A System Improving—or a System Reframing the Numbers?
The Pipeline Question: Are We Building a Profession—or Feeding a System?
By Steve Conley In April 2026, the Personal Finance Society (PFS) announced that it had achieved a significant milestone: more than 500 new entrants recruited into its Pathway to the Profession initiative. Backed by a £1 million investment from PFS, the programme has been positioned as a bold step forward—lowering barriers to entry, widening participation, … Continue reading The Pipeline Question: Are We Building a Profession—or Feeding a System?
Restoring Human Agency—Before, During, and After Financial Harm
By the Academy of Life Planning | http://www.academyoflifeplanning.com A Total Wealth Planner is someone who has restored their human agency—able to think clearly, act independently, and navigate life, money, and uncertainty without reliance on structurally untrustworthy systems. The Gap We’ve Been Designing Around For decades, financial planning has been framed as a service delivered at … Continue reading Restoring Human Agency—Before, During, and After Financial Harm
AI Can Cut Advice Admin to Seconds — But That’s Not the Real Story
By Steve Conley, Academy of Life Planning A recent industry piece featuring Bravura Solutions makes a bold claim: artificial intelligence could reduce core adviser tasks from hours to seconds. They’re right. But they’re also missing the point. This is not an efficiency story.It’s a structural shift in who holds power, who makes decisions, and what … Continue reading AI Can Cut Advice Admin to Seconds — But That’s Not the Real Story
When Judges Use AI… What It Means for You
There’s been a quiet but important shift in the UK courts. Senior judges are now openly using artificial intelligence as part of their day-to-day work. Not to decide cases—but to improve clarity, reduce error, and increase efficiency. That matters. Because it shows where AI is genuinely useful—and where the boundaries still sit. The judiciary has … Continue reading When Judges Use AI… What It Means for You
From Dependency to Agency: Using AI to Unlock Human Potential
There was a time—not long ago—when access to knowledge was the preserve of institutions. If you wanted expertise, you went to the expert.If you wanted guidance, you deferred to authority.If you wanted to make a major life decision, you were expected to rely on someone else to interpret complexity on your behalf. That model shaped … Continue reading From Dependency to Agency: Using AI to Unlock Human Potential
