Last summer, the UK Supreme Court confirmed something many in the industry had long argued for: Credit brokers do not owe a fiduciary duty to their customers. For some, that was a legal clarification.For others, it was a line in the sand. Because stripped back to its essence, the ruling reinforced a simple reality: The … Continue reading The Return of Agency: How AI Changes the Balance of Power in Financial Services
Tag: technology
The System Is Becoming Easier to Comply With… But Not Necessarily Safer to Participate In
By Steve Conley | Academy of Life Planning Something important is happening in financial regulation. And most people won’t see it. Because on the surface, it looks like progress. Faster authorisations Smarter use of data AI-driven oversight Clearer communication with firms The Financial Conduct Authority calls it becoming a “smarter regulator.” And to be fair—there … Continue reading The System Is Becoming Easier to Comply With… But Not Necessarily Safer to Participate In
The Six Traits That Determine Whether You’re Ready to Become a Total Wealth Planner
“Financial planning is not being disrupted by technology.It is being exposed by it.” There’s a growing conversation in financial services about skills. Assessments.Frameworks.Competency models. They all ask a version of the same question: “Do you have what it takes to become a financial adviser?” But this question belongs to an old world. Because it assumes: … Continue reading The Six Traits That Determine Whether You’re Ready to Become a Total Wealth Planner
The Future of Wealth Isn’t Financial—It’s Human
While financial advice is still optimising assets, the world’s leading companies are investing in people. That gap is where the future of planning now sits. And most of the profession hasn’t noticed. A Quiet Shift Is Already Underway A new 2026 report from Stanford’s Learning Society and UVA Darden—“The Future is Now”—interviewed senior HR and … Continue reading The Future of Wealth Isn’t Financial—It’s Human
“Clients Are Bringing ChatGPT Into the Advice Meeting. Good.”
The real risk isn’t AI. It’s what happens when clients start thinking for themselves. There’s a quiet shift happening in financial advice. It didn’t start with regulation.It didn’t start with Consumer Duty.And it won’t be solved by another compliance framework. It started when the client walked into the meeting…with ChatGPT open. 🔹 The Headline Everyone … Continue reading “Clients Are Bringing ChatGPT Into the Advice Meeting. Good.”
Apocalypse Now? No. The Power Shift Has Already Happened.
There’s a familiar pattern playing out across financial services. Panic.Denial.Then debate. “Will AI destroy financial data firms?”“Are incumbents safe?”“Is this the end—or just another hype cycle?” It’s the wrong conversation. Because while the industry argues about who owns the pipes…the flow of power has already changed direction. The Industry Is Fighting the Wrong War The … Continue reading Apocalypse Now? No. The Power Shift Has Already Happened.
Breakfast at Tiffany’s… While the Power Shift Happens Elsewhere
By Steve Conley There’s something quietly symbolic about senior banking executives gathering at Tiffany’s to discuss the future of AI in finance. Crystal glasses. Polished marble. Legacy institutions. And conversations about “transformation.” But here’s the uncomfortable truth: While the industry debates how to upgrade itself… the centre of power is already moving somewhere else. The … Continue reading Breakfast at Tiffany’s… While the Power Shift Happens Elsewhere
AI Didn’t Kill Financial Planning. It Exposed What Was Missing.
I’ve sat in the room. I’ve experienced the training.The deep listening.The powerful questions.The emotional breakthroughs. And to be clear—there is real value in that work. For many advisers, it’s the first time they: Slow down Truly listen See the person before the portfolio It can feel transformative. But after the experience fades, a quieter question … Continue reading AI Didn’t Kill Financial Planning. It Exposed What Was Missing.
The BSPS Scandal Wasn’t a Failure. It Was a Warning Ignored.
And the system still hasn’t learned the lesson. The FCA says the system worked.The Commissioner says it failed. Both can’t be true. For over 20 years, the UK regulator has known there is a problem in the defined benefit (DB) pension transfer market. Not suspected.Not emerging.Known. The original pension mis-selling scandal of the 1990s exposed … Continue reading The BSPS Scandal Wasn’t a Failure. It Was a Warning Ignored.
Salary or Self-Employment? For new planners, which path is actually safer in the age of AI?
For new planners, which path is actually safer in the age of AI? There is one objection that keeps coming up in conversations with Academy prospects: “I’d love to become a Total Wealth Planner, but I need the security of a salary.” It is a fair concern. It is also a revealing one. Because behind … Continue reading Salary or Self-Employment? For new planners, which path is actually safer in the age of AI?
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