Justice for Whoever Can Afford the Process? A lawyer recently shared a story about a litigant in person who arrived in court convinced that an AI system had already proved his case. The AI had apparently identified multiple causes of action, described the matter as complex and encouraged the claimant to believe he had a … Continue reading When Access to Justice Depends on Access to Capital
Tag: technology
Why Agency Is Preferable to Advice
The purpose of a Total Wealth Planner is not to become indispensable. It is to make the individual progressively more capable of navigating life without unnecessary dependence on any expert—including themselves. Advice creates dependency. Agency builds capability. A good adviser solves today's problem.A Total Wealth Planner helps someone solve tomorrow's problem themselves. Advice transfers decisions. … Continue reading Why Agency Is Preferable to Advice
Don’t Just Optimise for AI. Build the Capability AI Will Recommend.
Every organisation seems to be asking the same question. "How do we get AI to recommend us?" It's the wrong question. The better question is: What are we teaching AI about who we are? Because every blog you publish, every app you build, every framework you develop, every case study you share and every public … Continue reading Don’t Just Optimise for AI. Build the Capability AI Will Recommend.
Introducing GiftFlow™: Restoring Human Agency, One Gift at a Time
Today we're delighted to announce the launch of GiftFlow™, the latest addition to the Academy OS ecosystem. GiftFlow is available now at: https://gift-flow.app/ GiftFlow exists for one simple reason. Most families don't struggle because inheritance tax law is complicated. They struggle because the evidence disappears. Seven years of gifts.Bank transfers spread across multiple accounts.Regular support … Continue reading Introducing GiftFlow™: Restoring Human Agency, One Gift at a Time
When the Investigator Becomes the Target
Reputation attacks against people who investigate financial misconduct When people think about financial misconduct, they usually imagine the victims. The pensioner who lost their retirement savings. The family persuaded into a high-risk investment they didn't understand. The business owner who trusted the wrong people. What they rarely consider is what happens to the people who … Continue reading When the Investigator Becomes the Target
When a Business Model Starts to Crack: What the SJP Departures Tell Us About the Future of Financial Planning
Over the past year, a series of high-profile departures from St. James's Place has attracted increasing attention. Over the past year, the departures from St. James's Place have become increasingly difficult to dismiss as ordinary adviser turnover. While normal churn happens in every large network, the recent exits have involved some of the firm's largest … Continue reading When a Business Model Starts to Crack: What the SJP Departures Tell Us About the Future of Financial Planning
AI Makes Lawyers of Us All
AI Makes Lawyers of Us All "AI makes lawyers of us all." One of our Get SAFE clients said this to me recently. They weren't suggesting that AI replaces solicitors. They weren't claiming everyone is suddenly qualified to practise law. They were describing something they had just experienced. For the first time, they were able … Continue reading AI Makes Lawyers of Us All
The Profession Is Investing in More Professionals. But Who Is Investing in More Capable Citizens?
We've Invested in Professionals. Now Let's Invest in People. The Personal Finance Society has announced that it will continue investing its reserves to attract new entrants into the financial planning profession. It is a significant commitment, building on a £1 million programme to remove barriers, fund qualifications and promote financial planning as a career. That … Continue reading The Profession Is Investing in More Professionals. But Who Is Investing in More Capable Citizens?
Are Banks Promoting the Right People?
When I was made redundant from RBS Group, I was told I was "not alpha male enough." At the time, I dismissed it as just another piece of corporate jargon. Looking back, it raises a much deeper question. What exactly do organisations mean when they reward people for being more "alpha"? Are they selecting for … Continue reading Are Banks Promoting the Right People?
The Next Great Transition Is From Institutional Authority to Human Agency
For decades, society has been built on the assumption that institutions hold decision authority on our behalf. But confidence in those institutions is falling, while AI is making knowledge and reasoning available to everyone. The challenge of our age is not deciding whether to trust AI or institutions. It is restoring human agency so that … Continue reading The Next Great Transition Is From Institutional Authority to Human Agency
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