Reputation attacks against people who investigate financial misconduct When people think about financial misconduct, they usually imagine the victims. The pensioner who lost their retirement savings. The family persuaded into a high-risk investment they didn't understand. The business owner who trusted the wrong people. What they rarely consider is what happens to the people who … Continue reading When the Investigator Becomes the Target
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When a Business Model Starts to Crack: What the SJP Departures Tell Us About the Future of Financial Planning
Over the past year, a series of high-profile departures from St. James's Place has attracted increasing attention. Over the past year, the departures from St. James's Place have become increasingly difficult to dismiss as ordinary adviser turnover. While normal churn happens in every large network, the recent exits have involved some of the firm's largest … Continue reading When a Business Model Starts to Crack: What the SJP Departures Tell Us About the Future of Financial Planning
AI Makes Lawyers of Us All
AI Makes Lawyers of Us All "AI makes lawyers of us all." One of our Get SAFE clients said this to me recently. They weren't suggesting that AI replaces solicitors. They weren't claiming everyone is suddenly qualified to practise law. They were describing something they had just experienced. For the first time, they were able … Continue reading AI Makes Lawyers of Us All
The Profession Is Investing in More Professionals. But Who Is Investing in More Capable Citizens?
We've Invested in Professionals. Now Let's Invest in People. The Personal Finance Society has announced that it will continue investing its reserves to attract new entrants into the financial planning profession. It is a significant commitment, building on a £1 million programme to remove barriers, fund qualifications and promote financial planning as a career. That … Continue reading The Profession Is Investing in More Professionals. But Who Is Investing in More Capable Citizens?
Are Banks Promoting the Right People?
When I was made redundant from RBS Group, I was told I was "not alpha male enough." At the time, I dismissed it as just another piece of corporate jargon. Looking back, it raises a much deeper question. What exactly do organisations mean when they reward people for being more "alpha"? Are they selecting for … Continue reading Are Banks Promoting the Right People?
The Next Great Transition Is From Institutional Authority to Human Agency
For decades, society has been built on the assumption that institutions hold decision authority on our behalf. But confidence in those institutions is falling, while AI is making knowledge and reasoning available to everyone. The challenge of our age is not deciding whether to trust AI or institutions. It is restoring human agency so that … Continue reading The Next Great Transition Is From Institutional Authority to Human Agency
Why Total Wealth Planners See the Future Differently
The biggest difference between those inside and outside the Academy isn't belief in human agency. It's that those inside have stopped asking whether the future is coming and have started building businesses for it. When you're inside the movement, you see a different future from those looking in. Over the past few weeks, I've been … Continue reading Why Total Wealth Planners See the Future Differently
Before You Accept That Graduate Financial Planning Job, Ask Yourself One Question
Not every financial planning career is built to achieve the same purpose. A growing number of graduates are entering financial planning because they genuinely want to help people. They enjoy personal finance. They care about psychology. They like solving problems. They want to make a positive difference to people's lives. The profession needs people like … Continue reading Before You Accept That Graduate Financial Planning Job, Ask Yourself One Question
The Next Battle Isn’t for the Customer Interface. It’s for Human Agency.
Where does the long-term economic power probably sit? With Institutions or Citizens? Jason Butler recently published an insightful LinkedIn post arguing that the future of financial services will not be won through better investment research or faster suitability reports. Instead, he suggests the real strategic battleground is interface control, behavioural data, engagement frequency and trusted … Continue reading The Next Battle Isn’t for the Customer Interface. It’s for Human Agency.
Don’t Fix the Supply Side. Empower the Demand Side.
Most organisations are trying to make the supply side more efficient. The Academy is helping the demand side become more capable. For decades, innovation in financial planning has focused on improving the supply side of the market: better platforms, better products, better regulation, better adviser technology and, more recently, AI for advisers. The Academy of … Continue reading Don’t Fix the Supply Side. Empower the Demand Side.
