For years, consumer harm has often been framed as a personal failure. “You should have read the agreement.”“You signed it.”“You accepted the terms.” But a new UK Government consultation on the misuse of Non-Disclosure Agreements (NDAs) suggests something important is beginning to shift. The conversation is slowly moving away from:“Did someone sign?” Towards:“Did they truly … Continue reading The Leveller™ and the Public Interest Movement Toward Informed Consent
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Help Us Prevent Financial Harm Before It Happens
Most people do not read terms and conditions before signing. Research regularly suggests around 7 in 10 people either never read them properly or only skim them. Not because they are careless. Because life is busy. Because contracts are overwhelming. Because sales environments create pressure. Because people trust the brand, adviser, broker, lender, provider, or … Continue reading Help Us Prevent Financial Harm Before It Happens
Fiduciary or Free Thinker? Why the “Best Interests” Badge May Not Mean What You Think
For years, consumers have been told to look for one word when choosing a financial professional: “Fiduciary.” The term sounds reassuring. Protective. Dependable. It suggests the person sitting across the table is legally and ethically required to put your interests first. And in many ways, that is true. But there is a deeper question very … Continue reading Fiduciary or Free Thinker? Why the “Best Interests” Badge May Not Mean What You Think
Restoring Human Agency in the Age of AI
What Health Services Can Teach Financial Planning About the Future of Human Capability For decades, both healthcare and financial services have operated around a remarkably similar assumption: The expert knows best. In healthcare, the doctor diagnoses, prescribes, and directs. In financial services, the adviser recommends, structures, and manages. The individual — patient or client — … Continue reading Restoring Human Agency in the Age of AI
The Missing Voice at Adviser Conferences: What Advisers Aren’t Hearing About AI
What sits underneath many industry conferences is an uncomfortable structural reality: the ecosystem is largely self-referential. The sponsors fund the event.The media platforms depend on industry advertising.The exhibitors sell to advisers.The speakers often come from firms benefiting from the existing model.The audience attends within that commercial architecture. That does not automatically make the discussions wrong. … Continue reading The Missing Voice at Adviser Conferences: What Advisers Aren’t Hearing About AI
Beyond Distribution: Why Some Financial Planning Firms Are Reconsidering the Regulatory Perimeter
For more than three decades, much of the UK financial advice profession has operated around a relatively stable commercial model: Attract assets.Recommend products.Manage portfolios.Maintain recurring revenue. For many firms, that model built successful businesses and helped millions of people access financial products they may otherwise never have used. But something important is changing. The combination … Continue reading Beyond Distribution: Why Some Financial Planning Firms Are Reconsidering the Regulatory Perimeter
When Institutions Call Human Agency Dangerous
There was a revealing moment this week in the financial services industry. Speaking at a financial crime conference in London, the chief executive of the Financial Conduct Authority warned that artificial intelligence is accelerating fraud, cybercrime, sanctions evasion, and money laundering. Criminals, we were told, are becoming faster, more organised, and more adaptive. AI, according … Continue reading When Institutions Call Human Agency Dangerous
Op-ed: The Great Independent Advice Illusion
[A reflection on Citywire's article, How SJP advisers are using Policy Services to pitch independent advice 14 May 2026] By Steve Conley The financial advice profession has spent decades arguing over a question that, from a genuine life planning perspective, may matter far less than the industry would like to believe. Restricted or independent? Whole … Continue reading Op-ed: The Great Independent Advice Illusion
When Institutions Start Calling Agency Dangerous
Why agency-expanding technologies are often resisted precisely when they begin dissolving dependency structures For most of modern history, institutions have held a structural advantage over individuals. Not always because they were more intelligent.Not always because they were malicious.But because they possessed something ordinary people did not: Access. Access to information.Access to expertise.Access to analytical capability.Access … Continue reading When Institutions Start Calling Agency Dangerous
Do People Need Life Planning Anymore?
There is a quiet question emerging beneath the noise of modern self-improvement, financial planning, coaching, and even parts of the AI revolution: What happens when the goals no longer feel meaningful? For decades, society has organised itself around achievement. Earn more. Accumulate more. Optimise more. Retire earlier. Scale faster. Build the business. Hit the target. … Continue reading Do People Need Life Planning Anymore?
Academy of Life Planning 