People often ask whether they can justify spending time on Total Wealth Planning. I think they're asking the wrong question. The real question is this: What is the financial cost of not doing it? For decades, financial planning has often been presented as something that helps people "live a better life." That's true. But it … Continue reading Why Total Wealth Planning Could Be the Highest Return on Investment You Ever Make
Author: Steve Conley
Steve Conley is the founder of the Academy of Life Planning, a movement dedicated to restoring human agency in financial planning and helping people navigate life's decisions with greater confidence, capability and independence.
With over 40 years' experience in financial services, Steve has held senior leadership roles with HSBC, Royal Bank of Scotland, Santander and Royal London. A Chartered Financial Planner and Chartered Insurer, he combines deep industry expertise with a passion for challenging systems that leave people unnecessarily dependent on experts.
Steve believes the future of financial planning is not about replacing advisers with artificial intelligence, but using AI to strengthen people's ability to understand, question and make informed decisions for themselves. This philosophy underpins Academy OS, a growing ecosystem of AI-powered tools designed to help individuals, families and planners build capability rather than dependency.
Through the Academy of Life Planning, Steve works with financial planners, organisations and individuals who share a vision of a more transparent, ethical and human-centred approach to planning. His work spans education, research, technology, speaking and professional development, with a focus on creating practical solutions that improve financial capability and restore confidence in decision-making.
Steve is also the creator of the Total Wealth Planner approach, which recognises that a fulfilling life depends on far more than money alone. By integrating financial, personal, social and purpose-driven wellbeing, he helps people pursue what he calls "enough"—a life of balance, resilience and meaning.
As a speaker, mentor and author of *Your Money or Your Life: Unmask the Highway Robbers*, Steve continues to challenge conventional thinking about financial planning, arguing that the profession's greatest opportunity is to move beyond advice alone and become a catalyst for greater human agency.
To learn more or connect with Steve, visit the Academy of Life Planning or email steve@academyoflifeplanning.com.
From the Advice Gap to the Agency Gap
Why the FCA's AI Review could transform financial planning—if we put citizens first For more than two decades, policymakers have talked about the advice gap. Millions of people cannot afford regulated financial advice, do not qualify for it, or simply choose not to use it. The result has been a familiar debate. Should advice become … Continue reading From the Advice Gap to the Agency Gap
Opinion: The AI Debate Is Missing the Most Important Participant
Why the future of financial planning won't be decided by firms adopting AI—but by citizens doing the same. Every week there seems to be another discussion about artificial intelligence in financial services. Should advisers build their own AI? Should firms rely on specialist providers? Will AI replace paraplanners? Are the productivity gains worth the investment? … Continue reading Opinion: The AI Debate Is Missing the Most Important Participant
17 Million Pension Policies. £500 Billion Invested. The FCA Says Many Could Be Poor Value.
The Financial Conduct Authority has issued a clear warning to pension providers. Millions of people holding older unit-linked pension and savings policies may not be receiving fair value. The scale is remarkable. Around 17 million policies. Around £500 billion invested. Many of these products are no longer sold. They sit quietly in the background, often … Continue reading 17 Million Pension Policies. £500 Billion Invested. The FCA Says Many Could Be Poor Value.
If Even the FCA Says Investment Documents Are Too Hard to Understand… Perhaps It’s Time to Level the Playing Field
The Financial Conduct Authority has reached a striking conclusion. After reviewing 172 investment disclosure documents, it found that almost all were written at a level too difficult for the average consumer to understand. Only 6% were considered to be written in plain English, and every single document reviewed fell below the level expected for someone … Continue reading If Even the FCA Says Investment Documents Are Too Hard to Understand… Perhaps It’s Time to Level the Playing Field
Proportional Planning™: Support when it adds value. Agency remains yours.
The right support at the right time. For decades, we have framed financial planning as a choice between two extremes. Do it yourself. Or hand responsibility to an adviser. Neither reflects how most people actually make decisions. Most of us are capable of managing much of our own lives. We seek help when life becomes … Continue reading Proportional Planning™: Support when it adds value. Agency remains yours.
Academy OS Is Now Live: AI That Strengthens Human Agency
For the past year, I've been building something that has gradually become much bigger than a collection of AI tools. Today, I'm pleased to announce the launch of the new Academy OS page on the Academy of Life Planning website. This isn't simply a software catalogue. It represents a different philosophy about the relationship between … Continue reading Academy OS Is Now Live: AI That Strengthens Human Agency
Financial Regulation Should Create Trust. So Why Do So Many Victims Never Find Justice?
As Parliament debates reforms to the Financial Services and Markets Act (FSMA), much of the discussion has focused on economic growth, regulatory efficiency and reducing unnecessary burdens on business. Those are legitimate objectives. But there is another question that deserves equal attention. When financial regulation fails an individual, how does that individual obtain justice? For … Continue reading Financial Regulation Should Create Trust. So Why Do So Many Victims Never Find Justice?
AI Is Reshaping Financial Planning. But Is It Reshaping the Whole Picture?
AI and the Two-Sided Transition of Financial Planning The Financial Planning Standards Board (FPSB) has released an important new Practice Guidance Note on the use of artificial intelligence in financial planning. It is a timely and well-considered document that addresses one of the profession's most significant emerging challenges. Its central message is clear. Artificial intelligence … Continue reading AI Is Reshaping Financial Planning. But Is It Reshaping the Whole Picture?
When Clients Have AI Too
The profession is asking how advisers should use AI. But the more urgent question may be what advisers should do when clients have AI too. For the past two years, almost every conversation about artificial intelligence in financial planning has centred on the adviser. How can firms become more efficient? How can advisers automate administrative … Continue reading When Clients Have AI Too
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