By Steve Conley | Academy of Life Planning A familiar pattern—only now, it’s formal The Financial Conduct Authority has taken a step toward enforcement action against Hartley Pensions. The allegations are serious. Misleading the regulator Using client pension funds without consent Acting for personal benefit Attempting to conceal wrongdoing For thousands of clients affected, this … Continue reading Regulation After the Fall: What the Hartley Case Reveals About a System That Reacts Too Late
Tag: total-wealth-planning
Hidden Credit. Hidden Power. Hidden Harm.
Why Parliament’s Latest Debate Exposes a Deeper Structural Failure “Protection that comes a decade too late is not protection. It is a post-mortem.” That line, delivered in Westminster Hall this week, captures the essence of a scandal that refuses to die—and perhaps more importantly, refuses to be fully acknowledged. On 14 April 2026, MPs gathered … Continue reading Hidden Credit. Hidden Power. Hidden Harm.
A 14-year silence… now under review
“£674m a year in hidden fees over 14 years. Now ask yourself: what did you receive — and are you due a refund?” The Financial Conduct Authority has reopened a question many assumed had already been settled: Should trail commission still exist? Not for new business—that was addressed in 2012 under the Retail Distribution Review … Continue reading A 14-year silence… now under review
Beyond Regulation: Bringing Consumer Agency Upstream of Harm
The growing momentum behind calls for reform of the UK’s financial regulatory system reflects a shared and increasingly urgent concern: the framework designed to protect consumers is not consistently delivering on its promise. Recent discussions across parliamentary groups, industry forums, and advocacy bodies have rightly focused on questions of accountability, oversight, and enforcement. These are … Continue reading Beyond Regulation: Bringing Consumer Agency Upstream of Harm
Targeted Support and the Quiet Rewiring of Financial Advice
By Steve Conley | Academy of Life Planning There are moments in financial services where a regulatory shift appears incremental on the surface, yet signals something far more profound beneath. The FCA’s introduction of Targeted Support is one of those moments. With firms such as Quilter and Royal London already moving at pace, the industry … Continue reading Targeted Support and the Quiet Rewiring of Financial Advice
Optimism as Decision Capital: Why the Way We See the Future May Shape How Long We Can Live in It
There is a quiet shift taking place in the science of ageing. Not in pharmaceuticals.Not in genetics.But in something far less tangible — and far more accessible. A recent longitudinal study spanning the United States and Finland, tracking nearly 9,000 older adults over more than a decade, has added weight to an emerging idea: Those … Continue reading Optimism as Decision Capital: Why the Way We See the Future May Shape How Long We Can Live in It
Evidence vs Narrative Investing: What Vanguard’s latest move reveals about the future of financial advice
For decades, one firm stood apart. Not because it promised more. But because it promised less. Less cost.Less intervention.Less story. Vanguard was built on a simple, almost uncomfortable truth: The more you do, the more you tend to take.And the more you take, the less the investor keeps. At the heart of that philosophy was … Continue reading Evidence vs Narrative Investing: What Vanguard’s latest move reveals about the future of financial advice
A Venture into the World of Decision Capital
“I can choose. I can choose well. I act on my choices.” There is a quiet assumption underpinning modern life. That if people are given enough information…enough access…enough choice… They will make good decisions. It is an assumption that sits beneath financial planning, public policy, education, and now—artificial intelligence. And yet, the evidence of lived … Continue reading A Venture into the World of Decision Capital
Human–AI Agency: The Missing Discipline in Total Wealth Planning
Why the future of financial planning will be defined not by AI capability… but by who retains control of the thinking. We Are Solving the Wrong Problem Most conversations about AI in financial planning are focused on one question: How do we use AI to improve advice? It sounds sensible. But it’s the wrong question. … Continue reading Human–AI Agency: The Missing Discipline in Total Wealth Planning
Another Redress Scheme, Another Compromise: When Justice Becomes a Calculation
The UK’s financial watchdog has drawn a clear line in the sand. Consumers who pursue car finance claims through the courts may be excluded from the Financial Conduct Authority’s £9.1bn redress scheme. The message is unmistakable: accept the scheme, or take your chances elsewhere. [Source: Financial Times | Go to court and lose out on … Continue reading Another Redress Scheme, Another Compromise: When Justice Becomes a Calculation
