Before You Plan Your Money, Find the Direction of Your Life

I’ve built a new app. But this one begins with no money at all. No pensions.No investments.No budgets.No retirement calculators. Just four questions: What are you good at?What do you love?What does the world need?What could you be paid for? Those four questions sit at the heart of the Japanese idea of Ikigai — often … Continue reading Before You Plan Your Money, Find the Direction of Your Life →

I Was Wrong About the Financial Concierge

The professional’s job is not to occupy the pathway between the client and their money, but to keep that pathway clear. Why a Total Wealth Planner should be at reception, not permanently in your room For several years, I have described the emerging role of the holistic financial planner as a financial concierge. I still … Continue reading I Was Wrong About the Financial Concierge →

Do You Need a Financial Adviser — Or Just Your Agency Back?

Why a temporary period of complexity should not automatically become a lifetime of advised dependency Most people do not wake up one morning and decide: “I would like to outsource my financial judgement for the rest of my life.” Something usually happens first. A bereavement. A divorce. Retirement. Redundancy. An inheritance. A pension decision. A … Continue reading Do You Need a Financial Adviser — Or Just Your Agency Back? →

Why Build a Total Wealth Planning Practice Alone?

Most financial planning businesses begin with one person. One planner. One diary. One network. One set of skills. One person carrying the whole thing. That can work. But it also creates an obvious weakness. If everything depends on you, you may have created a practice — but you have not yet created much organisational resilience. … Continue reading Why Build a Total Wealth Planning Practice Alone? →

Longer Lives Need Better Navigation — Not Longer Dependency

Where do you think helpful financial support crosses the line into dependency? We extended life. But we did not redesign financial planning around it. That is the central argument in Simon Chan’s recent article on how longer lives are changing what people need from financial advisers. It is an important argument, and much of it … Continue reading Longer Lives Need Better Navigation — Not Longer Dependency →

You Don’t Have to Abandon Advice to Start Restoring Agency

Many regulated financial advisers can see that the relationship between clients, technology and professional expertise is changing. They understand the argument for greater client capability. They recognise that AI is reducing information asymmetry. They may even agree that financial planning should leave people more able to understand, choose and act for themselves. But agreement does … Continue reading You Don’t Have to Abandon Advice to Start Restoring Agency →

The Hot Shower: Jimmy Carr’s Outlook on Gratitude, Perspective and Modern Luxury

The Hot Shower Thought Most of us step into a hot shower without giving it a second thought. Jimmy Carr suggests we should. He points out that no king, emperor or celebrated figure from a century ago could reliably enjoy what millions of ordinary people now experience every morning: clean, instantly available hot water, delivered … Continue reading The Hot Shower: Jimmy Carr’s Outlook on Gratitude, Perspective and Modern Luxury →

Industry Story No. 2: When Faster Complaint Resolution Becomes a Weaker Measure of Justice

When Faster Complaint Resolution Becomes a Weaker Measure of Justice The Financial Ombudsman Service has appointed Jenny Simmonds as permanent chief executive and James Dipple-Johnstone as permanent chief ombudsman, after both had occupied the positions on an interim basis since February 2025. The announcement praised improvements in operational performance. In particular, the Financial Ombudsman Service … Continue reading Industry Story No. 2: When Faster Complaint Resolution Becomes a Weaker Measure of Justice →

Why the Future of Financial Planning Needs More Women (and Fewer Sales Targets)

There has never been a more interesting time for women to enter financial planning. But perhaps there has also never been a more important time to ask a different question. Not simply: "Which firm should I join?" But: "What kind of profession do I want to help build?" Recently, St. James's Place published an article … Continue reading Why the Future of Financial Planning Needs More Women (and Fewer Sales Targets) →