Trust, Curiosity and Optimism in the Age of AI

The qualities that help leaders reimagine institutions can also prevent them from seeing what their institutions have become Trust, curiosity and optimism sound like exactly the qualities leaders need in the age of AI. Charlie Nunn, chief executive of Lloyds Banking Group, recently discussed all three in a McKinsey interview about institutional longevity, technological change … Continue reading Trust, Curiosity and Optimism in the Age of AI

BIG Checker™ Has Grown Beyond Money

BIG Checker™ Has Grown Beyond Money The agency-preserving claim checker for wealth, health and everything in between Most misleading communications do not begin with a lie. They begin with something true. A scientific finding. A regulatory approval. A manufacturing certificate. A respected institution. A real risk. A genuine human fear. Then, somewhere between the evidence … Continue reading BIG Checker™ Has Grown Beyond Money

The Future of Legal AI Should Not Be Better Lawyers. It Should Be Stronger Citizens.

Explore Goliathon and start building the capability to understand your own case before deciding your next move. Johan Häger, CEO and Co-founder of Aloi AI, recently made an important observation about the future of legal services. His argument is that the law firm of the future should not simply produce more legal output. It should … Continue reading The Future of Legal AI Should Not Be Better Lawyers. It Should Be Stronger Citizens.

The Academy Community Is Now Live on WhatsApp

Most people do not need a financial adviser beside them all the time. They need the right tools, somewhere trustworthy to ask questions, and access to an independent second brain when life becomes complex, stressful or uncertain. That is the thinking behind the new Academy of Life Planning Community on WhatsApp, now open to all … Continue reading The Academy Community Is Now Live on WhatsApp

Professional Agency: From Selling Shovels to Giving People the Forge

Most professional academies make the same promise. They identify the professional’s dream of freedom, success and independence, then sell them the tools they supposedly need to reach it. A business model. A marketing system. A coaching framework. A qualification. A secret formula. The message is familiar: You can build the practice you want—but only if … Continue reading Professional Agency: From Selling Shovels to Giving People the Forge

Industry Story No. 2: When Faster Complaint Resolution Becomes a Weaker Measure of Justice

When Faster Complaint Resolution Becomes a Weaker Measure of Justice The Financial Ombudsman Service has appointed Jenny Simmonds as permanent chief executive and James Dipple-Johnstone as permanent chief ombudsman, after both had occupied the positions on an interim basis since February 2025. The announcement praised improvements in operational performance. In particular, the Financial Ombudsman Service … Continue reading Industry Story No. 2: When Faster Complaint Resolution Becomes a Weaker Measure of Justice

The Next Great Transition Is From Institutional Authority to Human Agency

For decades, society has been built on the assumption that institutions hold decision authority on our behalf. But confidence in those institutions is falling, while AI is making knowledge and reasoning available to everyone. The challenge of our age is not deciding whether to trust AI or institutions. It is restoring human agency so that … Continue reading The Next Great Transition Is From Institutional Authority to Human Agency

Academy OS Is Now Live: AI That Strengthens Human Agency

For the past year, I've been building something that has gradually become much bigger than a collection of AI tools. Today, I'm pleased to announce the launch of the new Academy OS page on the Academy of Life Planning website. This isn't simply a software catalogue. It represents a different philosophy about the relationship between … Continue reading Academy OS Is Now Live: AI That Strengthens Human Agency

Andy Burnham will give mayors and councils responsibility for helping a “lost generation”

How to get nearly one million young people into work. Burnham to give mayors powers to help ‘lost generation’ of Neets. The regional devolution plan will shift Whitehall budgets to local authorities as unemployment among young people hits record high across the country. The story is about a significant proposed shift in how the UK … Continue reading Andy Burnham will give mayors and councils responsibility for helping a “lost generation”

AI Literacy Before AI Leadership: Why Britain Needs an AI-Confident Population

AI Literacy Before AI Leadership: Why Britain Needs an AI-Confident Population By Graham Francis, Academy of Life Planning Member The conversation around Artificial Intelligence is accelerating. Governments are investing billions. Technology companies are competing to build ever more capable systems. Businesses are exploring how AI can improve productivity, reduce costs, and create new opportunities. Yet … Continue reading AI Literacy Before AI Leadership: Why Britain Needs an AI-Confident Population