Nov 9, 2026 · @Steve Conley Better questions. Clearer answers. Decisions you own. If a firm has sent you a ready-made suggestion about your pension or your savings, Ask My Adviser can now help you check it before you act. We have added a Targeted Support Check to ask-my-adviser.app. It is free, needs no sign-up, … Continue reading Ask My Adviser now checks targeted support suggestions
Tag: artificial-intelligence
From Commission Bias to Asset-Retention Bias: How AI Will Transform Financial Planning
The UK's Retail Distribution Review (RDR) banned commission on advised retail investment products in 2012 because the regulator recognised that remuneration structures created conflicts of interest, distorted financial advice and caused consumer harm. Advisers could be incentivised to recommend particular providers, products or transactions because of how they were paid. But did the RDR eliminate … Continue reading From Commission Bias to Asset-Retention Bias: How AI Will Transform Financial Planning
Clients have AI too. What are planners for now?
By Steve Conley | Academy of Life Planning | 2 November 2026 Here is something our profession is slow to admit. Clients have AI too. They can ask questions at midnight. They can translate unfamiliar language, compare explanations and ask what might be missing from a recommendation. They can also ask a question that should … Continue reading Clients have AI too. What are planners for now?
AI can help you fight for justice. But be careful what you upload.
The Solicitors Regulation Authority has issued an important warning about AI, confidentiality and legal privilege. Here is what it means for ordinary people using AI to challenge powerful institutions. Steve Conley | Get SAFE | 30 October 2026 AI is changing the balance of power For years, people challenging banks, insurers, pension providers and other … Continue reading AI can help you fight for justice. But be careful what you upload.
Keeping Goliathon fair, safe and sustainable: what changed today
Oct 28, 2026 · @Steve Conley Today we made Goliathon safer, fairer and more sustainable. Everyday use now runs on a shared monthly AI allowance that we fund, and anyone planning a large job can switch to their own Anthropic key in a few clicks. Goliathon helps people in a dispute with an institution turn … Continue reading Keeping Goliathon fair, safe and sustainable: what changed today
Your clients are becoming more capable. Is your business model keeping up?
Why the Academy believes the next 6–12 months should be a period of serious business-model review for financial advisers. By Steve Conley | Academy of Life Planning | 24 October 2026 There is a reassuring response to research showing younger investors using AI. “Our clients are older.” It sounds like a reason to carry on. … Continue reading Your clients are becoming more capable. Is your business model keeping up?
You Can Build Your Own Apps. So Can Your Clients.
What building Academy OS has taught us about AI, human agency and the future of professional support. There is a particular excitement in watching an idea become a working tool. A scorecard you once needed someone else to create. A cashflow model shaped around the questions you actually ask. An everyday task that used to … Continue reading You Can Build Your Own Apps. So Can Your Clients.
Launching Academy Onboarding and Planner Succession
As people become more capable with AI the way we support them must change By Steve Conley | Academy of Life Planning | 21 October 2026 A financial planner retires. What happens to the people who have trusted them for years? An individual starts using AI to understand their life and money. What happens when … Continue reading Launching Academy Onboarding and Planner Succession
Who Equips the Citizen?
Why the Mills Review mattered beyond financial intermediation By Steve Conley, Founder, Academy of Life Planning | 19 October 2026 A person opens a letter from their pension provider. They understand the words, but cannot see what the assumptions mean for them. Another receives an adviser’s proposal. They want to examine the charges, alternatives and … Continue reading Who Equips the Citizen?
Equip the Davids. Stop waiting for the Goliaths to behave.
Join us in restoring human agency—helping citizens use AI to prevent financial exploitation, challenge institutional power and pursue recovery. For years, consumer campaigners have asked financial institutions to behave better. Be more transparent. Treat people fairly. Investigate properly. Put things right when harm occurs. We take evidence to regulators. We speak to parliamentarians. We attend … Continue reading Equip the Davids. Stop waiting for the Goliaths to behave.
