A client says she wants to retrain. The conventional planning question is: Can she afford the course? That matters. But it is only one part of the decision. Can she afford the time away from paid work? Is her health holding up? Who depends on her income? Is the training accessible from where she lives? … Continue reading You Cannot Plan With a Portfolio Alone
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Who validated the warning about AI and your money?
An evidence audit of a financial AI headline, its commercial context and the poll that followedSteve Conley | Academy of Life Planning | 23 September 2026 I watched a poll ask people how much of their money they would let AI decide with. Before they answered, it told them that chatbots had got 57% of … Continue reading Who validated the warning about AI and your money?
The missing measure is consumer agency
The FCA wants people to navigate their financial lives. What would it take to put the person, rather than the adviser, at the wheel? Someone sits down with a folder of pension statements, an insurance renewal and a list of questions about work. They have been told to seek financial advice. Yet their first question … Continue reading The missing measure is consumer agency
30 Academy OS Fun Facts
30 Academy OS Fun Facts You already have a life operating system.If it is scattered across emails, apps, folders and other people’s systems, you may simply not control it yet. If your plan only works when your adviser is present, your adviser has become the operating system.Academy OS puts the individual back at the centre. … Continue reading 30 Academy OS Fun Facts
The Most Important Expertise Is Knowing Where Your Expertise Ends
Why every professional needs boundary literacy—and why regulated status is not the same as whole-person competence An FCA-regulated retail investment adviser is often assumed to sit above a financial planner in some informal hierarchy of professional importance. The adviser is regulated. The planner may not be. Therefore, the thinking goes, the adviser must be the … Continue reading The Most Important Expertise Is Knowing Where Your Expertise Ends
Your Life. Your Money. Your OS.
Academy OS Foundations introduces a new way to manage life and money—one in which the individual, not the institution, operates the system Most people already have a financial operating system. The problem is that it usually belongs to somebody else. Their pension information sits with providers. Their financial plan sits in an adviser’s system. Their … Continue reading Your Life. Your Money. Your OS.
When Justice Expires Before the Harm Does
The banks did not prove the customers were wrong. They proved the complaints came too late. Four people complained that their banks had trapped them in unfair and unaffordable credit relationships. The banks fought back. Not merely against the complaints, but against the Financial Ombudsman Service's power to hear them. They won. Now the Ombudsman … Continue reading When Justice Expires Before the Harm Does
The Missing Citizen Layer in Financial Crime Prevention
The UK is preparing to prove that its institutions can fight financial crime. But who is helping the citizen? The UK is preparing for its 2027 evaluation by the Financial Action Task Force—the global body that assesses how effectively countries combat money laundering and terrorist financing. A July 2026 report from the RUSI UK FATF … Continue reading The Missing Citizen Layer in Financial Crime Prevention
The Planner of the Future Will Not Be the Client’s Operating System
Discover the professional pathways at the Academy of Life Planning Information is no longer scarce. Agency still is. Artificial intelligence can explain concepts, organise information, model possibilities and answer questions at any hour of the day. That changes what people can do for themselves. It also changes what they need from a professional. The future … Continue reading The Planner of the Future Will Not Be the Client’s Operating System
Can Banks Prevent Suicide Without Examining Their Own Conduct?
"A "groundbreaking" new project to help tackle suicide has been launched today (10 September) by The Money and Mental Health Policy Institute (MMHPI) – the charity founded by MoneySavingExpert.com founder Martin Lewis. It brings five major banks together in a bid to find the gaps and test new ways to identify and support people in … Continue reading Can Banks Prevent Suicide Without Examining Their Own Conduct?
