What Kind of Financial Culture Do We Want to Help Normalise?

There is an important conversation quietly emerging beneath the surface of modern finance. It is not really about Bitcoin. Nor is it simply about regulation, investment returns, inflation, or technology. At a deeper level, it is about culture. More specifically: What kind of financial culture do we want to help normalise? Over the last decade, … Continue reading What Kind of Financial Culture Do We Want to Help Normalise?

Ecosystems, Agency, and the Future of Human-Centred Planning

Why the next era of financial planning will not be built around products — but around connected systems that help people thrive For most of modern history, people have lived inside systems they did not fully understand. Financial systems. Legal systems. Pension systems. Healthcare systems. Education systems. Employment systems. Each evolved separately. Each developed its … Continue reading Ecosystems, Agency, and the Future of Human-Centred Planning

Why Human Agency Must Be Grown, Not Built

What Anthropic’s culture reveals about the future of financial planning In a recent investment note, Anthropic describes its own technology in unusual terms. Its models, we are told, are “grown more than built”. It is a striking phrase. Not because it is poetic, but because it is precise. It signals a shift away from the … Continue reading Why Human Agency Must Be Grown, Not Built

Targeted Support Is Not the Same as a Life Plan

Why better nudges don’t replace better thinking—and why human agency matters more than ever There is a quiet shift underway in financial services. Providers are moving from passive information delivery to something more active—what the regulator now calls “Targeted Support.” The intention is clear: use data, behavioural insight, and simplified communication to help people make … Continue reading Targeted Support Is Not the Same as a Life Plan

AI Will Not Save Financial Advice — It Will Replace the Need for It

What McKinsey gets right—and what it means for restoring human agency A recent McKinsey & Company Quarterly article makes a quietly radical point. Despite near-universal adoption of AI across business functions, most organisations are not seeing meaningful value. The reason is not technological. It is strategic. Companies are focusing on productivity. And productivity, history shows, … Continue reading AI Will Not Save Financial Advice — It Will Replace the Need for It

The Quiet Question Emerging Inside Financial Advice

There’s something shifting in the profession. Not loudly.Not in headlines or strategy decks.But in conversations — often behind closed doors, or in passing remarks that don’t quite get finished. A different kind of question is starting to surface. Not about products.Not about performance.Not even about regulation. But about role. The Question Beneath the Model Across … Continue reading The Quiet Question Emerging Inside Financial Advice

Transfers Are Regulated. Outcomes Are Not.

A quiet gap in the system—and why it matters now There is a pattern emerging in the stories we see. Different people.Different advisers.Different jurisdictions. But the structure is remarkably consistent. A pension leaves the UK system.Multiple parties are paid along the way.And when things go wrong—no one appears to own the outcome. This isn’t a … Continue reading Transfers Are Regulated. Outcomes Are Not.

Most People Don’t Read the Contracts They Sign.

Most People Don’t Read the Contracts They Sign. That’s Not a Personal Failure — It’s a System Design Problem. By the Academy of Life Planning A recent consumer survey of over 50,000 people by Survey Pop asked a simple question: How often do you read the fine print on a contract? The answers should give … Continue reading Most People Don’t Read the Contracts They Sign.

Why Local-First Financial Planning May Be Safer Than Advice-Led Data Aggregation

By the Academy of Life Planning For decades, the financial advice model has operated on a simple premise: To help you, we must first hold your data. Your financial life—income, assets, liabilities, goals, vulnerabilities—is gathered, transferred, stored, and processed across a chain of systems: adviser CRMs, platforms, providers, paraplanning tools, and increasingly, AI. This model … Continue reading Why Local-First Financial Planning May Be Safer Than Advice-Led Data Aggregation

The FCA’s Advice Market Report Reveals the Real Gap: Human Agency

By Steve Conley | Academy of Life Planning The FCA’s 2025 financial advice firms survey has been presented as a picture of a stable, resilient and evolving advice market. Look more closely, and it tells a deeper story. It reveals a market that is consolidating, digitising and preparing for AI, while still operating on an … Continue reading The FCA’s Advice Market Report Reveals the Real Gap: Human Agency