Many regulated financial advisers can see that the relationship between clients, technology and professional expertise is changing. They understand the argument for greater client capability. They recognise that AI is reducing information asymmetry. They may even agree that financial planning should leave people more able to understand, choose and act for themselves. But agreement does … Continue reading You Don’t Have to Abandon Advice to Start Restoring Agency
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Agency Story No. 2: The Couple Who Came Back When the Decision Changed
Rachel and David did not need someone permanently managing their financial lives. They needed a way to explore retirement for themselves, followed by focused human support when the remaining decisions became more complex. Names and certain identifying details have been changed to protect client confidentiality. The underlying circumstances, planning process and client quotations remain faithful … Continue reading Agency Story No. 2: The Couple Who Came Back When the Decision Changed
The Hot Shower: Jimmy Carr’s Outlook on Gratitude, Perspective and Modern Luxury
The Hot Shower Thought Most of us step into a hot shower without giving it a second thought. Jimmy Carr suggests we should. He points out that no king, emperor or celebrated figure from a century ago could reliably enjoy what millions of ordinary people now experience every morning: clean, instantly available hot water, delivered … Continue reading The Hot Shower: Jimmy Carr’s Outlook on Gratitude, Perspective and Modern Luxury
Standing at the Bridge: Build the Future-Ready Practice Your Clients Need
Many financial planners can now see the bridge. Behind them is the familiar professional model. Products. Platforms. Assets under management. Ongoing servicing. Regulatory process. Advice built around the assumption that the professional remains permanently in the middle. Ahead is something less certain—but potentially far more valuable. An independent, future-ready practice built around human agency. A … Continue reading Standing at the Bridge: Build the Future-Ready Practice Your Clients Need
Professional Agency: From Selling Shovels to Giving People the Forge
Most professional academies make the same promise. They identify the professional’s dream of freedom, success and independence, then sell them the tools they supposedly need to reach it. A business model. A marketing system. A coaching framework. A qualification. A secret formula. The message is familiar: You can build the practice you want—but only if … Continue reading Professional Agency: From Selling Shovels to Giving People the Forge
Human Harm Story #1: The Judge Who Spoke Up for Justice—and Needed Protection From the Justice System
Before the harm Claire Gilham was a district judge. In her own words, she was what many people would regard as a “bog-standard district judge”: a general practitioner of the civil courts dealing with family disputes, road traffic accidents, mortgage and rent arrears, and the everyday conflicts through which ordinary people encounter the justice system. … Continue reading Human Harm Story #1: The Judge Who Spoke Up for Justice—and Needed Protection From the Justice System
Human Capital Funds Growth. Financial Capital Only Finances It.
Introducing the Paper What Is the Major Relationship Between Human Capital and Economic Growth? is an article review prepared by Abdella Mohammed Ahmed (M.Sc.) of the Department of Economics at Oda Bultum University’s College of Business and Economics. The paper examines a question that is often obscured by conventional discussions of investment and growth: does … Continue reading Human Capital Funds Growth. Financial Capital Only Finances It.
Industry Story No. 2: When Faster Complaint Resolution Becomes a Weaker Measure of Justice
When Faster Complaint Resolution Becomes a Weaker Measure of Justice The Financial Ombudsman Service has appointed Jenny Simmonds as permanent chief executive and James Dipple-Johnstone as permanent chief ombudsman, after both had occupied the positions on an interim basis since February 2025. The announcement praised improvements in operational performance. In particular, the Financial Ombudsman Service … Continue reading Industry Story No. 2: When Faster Complaint Resolution Becomes a Weaker Measure of Justice
Is SJP Redesigning the Value of Advice—or the Economics of Intermediation?
St James’s Place is changing how it pays its advisers. From March 2027, ongoing advice remuneration that was previously paid annually will be distributed monthly. Partners will receive a transitional payment to bridge the change, while remuneration relating to mortgages and individual protection is also being revised. SJP says the changes will give partners smoother … Continue reading Is SJP Redesigning the Value of Advice—or the Economics of Intermediation?
Planner Story No. 1: The Financial Adviser Who Discovered Clients Would Pay to Become More Capable
Planner Story No. 1 The Financial Adviser Who Discovered Clients Would Pay to Become More Capable After more than twenty years in financial advice, Mushtaq Jaigirdar faced a question many experienced advisers quietly carry: would people still value his expertise if it was no longer attached to products, portfolios or permanent dependency? The breakthrough did … Continue reading Planner Story No. 1: The Financial Adviser Who Discovered Clients Would Pay to Become More Capable
