Fee-for-No-Service: The Hidden Consumer Duty Crisis — and the Rise of AI-Empowered Financial Planning

By Steve Conley, Academy of Life Planning For the first time since records began, the number of clients receiving ongoing financial advice in the UK has fallen.According to new FCA data, advisers switched off ongoing services for 335,286 clients in 2024, a dramatic spike from the previous year. Headlines attribute this to the Consumer Duty.But … Continue reading Fee-for-No-Service: The Hidden Consumer Duty Crisis — and the Rise of AI-Empowered Financial Planning →

From Victim Silence to Structural Trust: A Message to Financial Planners

I’m often told my framing of financial planners as either exploiting or empowering is too binary — and I understand why that can offend. It’s not meant to. If you’ve ever felt accused by my words, please know this: my frustration isn’t directed at you. It’s born from the voices I hear daily — people … Continue reading From Victim Silence to Structural Trust: A Message to Financial Planners →

🧭 Auto-Enrolment’s Hidden Crisis: 10 Million Dormant Pots and the Price of Passive Saving

By Steve Conley, Academy of Life Planning “When systems are built on inertia, they collapse under disengagement.” New data released under a Freedom of Information request has revealed a shocking truth:Less than one-third of Nest’s 13.7 million members are paying into their pensions.That means nearly 10 million workers—almost half the UK workforce—have abandoned their pension … Continue reading 🧭 Auto-Enrolment’s Hidden Crisis: 10 Million Dormant Pots and the Price of Passive Saving →

💥 Is Budget Anxiety Killing the AUM Adviser Fee Model?

By Steve Conley, Founder of the Academy of Life Planning Adviser platforms are seeing record-breaking inflows — and yet, paradoxically, the AUM-based advice model is showing signs of terminal decline. According to new data from the lang cat, adviser platform outflows hit a record £17.94bn in Q3 2025 — the highest on record — even … Continue reading 💥 Is Budget Anxiety Killing the AUM Adviser Fee Model? →

🌍 The Most Important Conversation You’ll Ever Have

Why the Future of Financial Planning Begins with the Soul Recently, a valued member of our community wrote to say that while he respected our work, he felt the Academy had “departed from holistic financial advice toward a more spiritual and altruistic purpose.” He wished us well but chose to step away, explaining that his … Continue reading 🌍 The Most Important Conversation You’ll Ever Have →

🔹 The Age of Empowerment: How AI Is Liberating Financial Planning

Over half of UK adults are no longer waiting for the financial industry to “look after them.” They’re taking matters into their own hands — and turning to AI tools like ChatGPT to help manage money, research investments, and even make sense of pensions and debt. According to new research from Lloyds Banking Group, 56% … Continue reading 🔹 The Age of Empowerment: How AI Is Liberating Financial Planning →

🌟 Why You Are Here: Turning Talents into Service through the GAME Plan

“God has given each of you some special abilities; be sure to use them to help each other, passing on to others God’s many kinds of blessings.”— 1 Peter 4:10 (Living Bible) The Calling Within In the Academy of Life Planning, we begin with a simple but profound truth: you were designed on purpose, for … Continue reading 🌟 Why You Are Here: Turning Talents into Service through the GAME Plan →

🧭 Who Owns the Intention?

The Hidden Divide Between Captured and Sovereign AI Across financial planning, a quiet revolution is taking place. Artificial intelligence is learning to listen, analyse, and even sound like us. It can explain pensions, model cashflows, and deliver answers in seconds. But beneath the surface of this technological leap lies a deeper question — who owns … Continue reading 🧭 Who Owns the Intention? →

Why ChatGPT Users Aren’t the Industry’s Next Leads — They’re the Industry’s Successors

By Steve Conley, Founder, Academy of Life Planning When St James’s Place AI lead Peter Ferguson recently told the Money Marketing conference that “people using ChatGPT for advice could be a good thing,” he was half right. Yes — it is a good thing.But not for the reason he imagines. Ferguson suggested that AI users … Continue reading Why ChatGPT Users Aren’t the Industry’s Next Leads — They’re the Industry’s Successors →

🌍 Beyond Robo-Advice: How Life-First AI Can Redefine Wealth for Humanity

“If we train AI on product pipelines, it will entrench dependency.If we train it on human purpose, it will amplify sovereignty.” Artificial intelligence is transforming finance — but so far, it’s been trained to think like a salesperson, not a human being. Recent moves by big tech into financial advice (see below) signal a powerful … Continue reading 🌍 Beyond Robo-Advice: How Life-First AI Can Redefine Wealth for Humanity →