Restoring Human Agency in the Age of AI

What Health Services Can Teach Financial Planning About the Future of Human Capability For decades, both healthcare and financial services have operated around a remarkably similar assumption: The expert knows best. In healthcare, the doctor diagnoses, prescribes, and directs. In financial services, the adviser recommends, structures, and manages. The individual — patient or client — … Continue reading Restoring Human Agency in the Age of AI

From Patients to Planners: Why the Financial World Needs Its Own Activation Measure

By Steve Conley What if the problem was never access… but activation? For decades, financial services has framed its central challenge as an “advice gap.” Not enough advisers.Not enough access.Not enough affordability. But the NHS—facing far greater scale, complexity, and pressure—took a different view. They asked a more fundamental question: What if most people don’t … Continue reading From Patients to Planners: Why the Financial World Needs Its Own Activation Measure