Tag: trauma

When Algorithms Replace Empathy: The Human Cost of Automated Banking

By Steve Conley, Academy of Life Planning & Get SAFE On Christmas Day, a man received a text message from Lloyds Bank demanding repayment of a loan.He had lost his job during the pandemic, was living in a friend’s spare room, and doing his best to hold his life together. The message arrived just before … Continue reading When Algorithms Replace Empathy: The Human Cost of Automated Banking →

The Hidden Credit Line Fraud: How Dishonest Bankers and Captured Regulators Engineered the Largest SME Asset Strip in Modern UK History

AoLP / Get SAFE Special Investigation For nearly two decades, thousands of UK and Irish business owners believed they had failed. They believed it was their fault their loans collapsed, their businesses went under, their homes were seized, and their families were shattered. They were told they “mismanaged risk”, “failed to plan”, or “didn’t understand … Continue reading The Hidden Credit Line Fraud: How Dishonest Bankers and Captured Regulators Engineered the Largest SME Asset Strip in Modern UK History →

When the Rules Change, So Must We: Why Survivors Should Consider the Goliathon & Get SAFE Approach

The Financial Ombudsman Service (FOS) is consulting on major changes to its case-fee model. Buried in the detail is a development that could reshape how victims of financial harm choose to seek justice. The proposed shift means professional representatives—claims management companies (CMCs) and law firms—may face outcome-linked fees and higher charges for cases that go … Continue reading When the Rules Change, So Must We: Why Survivors Should Consider the Goliathon & Get SAFE Approach →

From Victim to Victor: How the Goliathon Helps Survivors Fight Back Against Financial Injustice

By Steve Conley, Founder of Get SAFE (Support After Financial Expoitation) and the Academy of Life Planning. I am a champion of the people — the voice of the little person on the street.I fight for justice. I stand up for what I believe in. For too long, ordinary people have been losing against the … Continue reading From Victim to Victor: How the Goliathon Helps Survivors Fight Back Against Financial Injustice →

From Victim to Visionary: How One Survivor Is Redefining Corporate Compassion After Fraud

By Steve Conley, Academy of Life Planning We often say that even the darkest events in life can carry the seeds of purpose. That purpose, when nurtured, becomes a gift we give to others. Few embody this truth more powerfully than Ayleen Charlotte. Ayleen was thrust into the public eye through the 2022 Netflix documentary … Continue reading From Victim to Visionary: How One Survivor Is Redefining Corporate Compassion After Fraud →

Beyond the Perimeter: Why the Financial Ombudsman Is Failing Survivors of Financial Exploitation

"Justice too long delayed is justice denied." – Martin Luther King Jr. The Financial Ombudsman Service (FOS) was meant to be a safety net—a free, fair, and accessible route for ordinary people to seek redress when the financial system fails them. But for thousands of victims of financial exploitation, that promise rings hollow. At the … Continue reading Beyond the Perimeter: Why the Financial Ombudsman Is Failing Survivors of Financial Exploitation →

🎯 Rebuilding Trust After Financial Exploitation – From the Inside Out

“The best place to find a helping hand is at the end of your own arm.” – Swedish Proverb For over a decade, I’ve stood shoulder-to-shoulder with the Transparency Task Force in the fight for a financial system people can trust. Before that, I was deep inside the system itself—Head of Investments at HSBC and … Continue reading 🎯 Rebuilding Trust After Financial Exploitation – From the Inside Out →

The Hollowing of Responsibility: What McGilchrist’s Lectures Reveal About Institutional Failure in Financial Redress

By Steve Conley, Academy of Life Planning In recent years, countless victims of financial harm have encountered a devastating pattern: institutions that once promised protection now offer only deflection. When the Financial Conduct Authority (FCA) tells a victim to “contact the Slovakian regulator,” and that regulator says “only in person,” while HMRC claims “we only … Continue reading The Hollowing of Responsibility: What McGilchrist’s Lectures Reveal About Institutional Failure in Financial Redress →

Justice & Recovery Hub: Turning Tragedy into a Movement for Change

Today’s Sunday Times shares the heartbreaking story of Colin Chudley, a 68-year-old man driven to despair after losing his entire life savings—£260,000—to a sophisticated and coercive financial scam. Despite his efforts to recover, Colin was overwhelmed by the stress and died suddenly while canoeing, just weeks after the fraud was uncovered. Colin’s story is tragically … Continue reading Justice & Recovery Hub: Turning Tragedy into a Movement for Change →