Fairness Analysis: The Introduction of Fees for Complainants Seeking Legal Representation at the Financial Ombudsman Service (FOS) Introduction The Financial Ombudsman Service (FOS) was founded on the principle that consumers should have free and accessible redress when financial firms treat them unfairly. Historically, its funding model ensured that complainants bore no cost for lodging disputes, … Continue reading The End of Free Financial Justice? How New Fees Could Undermine Consumer Protection at the Financial Ombudsman Service
Tag: digital-marketing
Lessons from the ASA Ruling on Zimran Ltd: A Wake-Up Call for Online Financial Education Providers
Today’s Advertising Standards Authority (ASA) decision against Zimran Ltd, trading as Prosperi Academy, highlights the critical importance of transparency, accuracy, and responsibility in advertising financial education services. The ruling serves as a valuable lesson for providers in this sector, urging all to reassess their marketing strategies to ensure they build trust rather than erode it. … Continue reading Lessons from the ASA Ruling on Zimran Ltd: A Wake-Up Call for Online Financial Education Providers
Academy of Life Planning 