How AI checks can help consumers reclaim fairness — not just faster closure By Get SAFE – Support After Financial Exploitation A new industry briefing reports that the Financial Ombudsman Service (FOS) intends to resolve 80% of cases within six months, processing up to 245,000 cases in 2026/27. On the surface, that sounds like progress. … Continue reading Why It’s Worth Challenging Initial FOS Decisions
Tag: artificial-intelligence
AI isn’t replacing financial planners. But it is changing what good planning looks like
There’s a lot of debate right now about whether AI can “do” financial planning. I think most of that debate misses the point. AI doesn’t replace judgement, empathy, or trust.It never will. But it does remove friction from planning. It helps people: organise complexity see their whole picture clearly explore scenarios they’ve been avoiding articulate … Continue reading AI isn’t replacing financial planners. But it is changing what good planning looks like
AI Is at the Door — and It’s Knocking in 2026
AI Is at the Door — and It’s Knocking What Matthew Griffin’s warning really means for the future of financial planning Dear reader, the quote below isn’t just an observation. It’s a signal flare. When Matthew Griffin — widely described as “the adviser behind the advisers” — says “AI is coming for your lunch”, he’s … Continue reading AI Is at the Door — and It’s Knocking in 2026
AI Banking Is Scaling Faster Than Consumer Protection
Why financial modernisation without accountability is creating the next harm wave The banking industry is once again telling a familiar story. Legacy banks must “radically modernise,” adopt artificial intelligence, and compete with fast-moving fintech challengers or risk irrelevance. Former Antony Jenkins has framed this moment as existential: upgrade technology or lose ground to digital-native rivals … Continue reading AI Banking Is Scaling Faster Than Consumer Protection
What Total Wealth Planners Can Learn from the “Education Irony”
Most people arrive at financial planning believing education equals security.Degrees. Credentials. Certifications.Yet the evidence increasingly shows a deeper problem: education can fail to develop the very human capabilities people need to navigate work, money, and life well. A recent peer-reviewed study, The Education Irony: When College Degrees Lead to Unemployment, Mindless Thinking, Debt, and Despair, … Continue reading What Total Wealth Planners Can Learn from the “Education Irony”
Total Wealth Planners: The Antidote to Inequality — Without Ideology
Inequality is usually framed as a political problem.But increasingly, it’s a structural one. The gap widening beneath modern economies isn’t only about income or assets. It’s about who gets access to judgment, responsibility, and compounding human capital—and who doesn’t. A recent reflection prompted by a study on education pathways, alongside a Wall Street Journal article … Continue reading Total Wealth Planners: The Antidote to Inequality — Without Ideology
From Intermediation to Ownership:
What the US Adviser Awakening Signals for Global Total Wealth Planners in 2026 2025 may go down as the year the wealth-management industry finally admitted what many advisers had quietly felt for years: The ground has shifted — structurally, technologically, and psychologically. In the US, record consolidation, forced platform migrations, and accelerating breakaways exposed a … Continue reading From Intermediation to Ownership:
Total Wealth Planning™ Is No Longer a Fringe Idea
“Moving from restricted planning to whole-of-wealth planning isn’t a change of tools —it’s a change of allegiance: from products to people.” Steve ConleyAcademy of Life Planning Why 2026 Is the Year the Profession Must Change By Steve Conley | Academy of Life Planning | December 2025 For more than a decade, the Academy of Life … Continue reading Total Wealth Planning™ Is No Longer a Fringe Idea
From Personal Significance to Collective Well-being
Why the Future of Prosperity Begins with How We Define a “Life Well Lived” For decades, society has measured success with blunt instruments. GDP.Asset values.Productivity metrics. Yet none of these tell us whether people are well, whether communities are coherent, or whether our systems are helping human potential unfold—or quietly exhausting it. A growing global … Continue reading From Personal Significance to Collective Well-being
Human Capital, Finology, and the Human-to-Human Economy
Extending the Vision of Financial Planning 3.0 “AI won’t replace planners. But planners who embrace AI — and truly understand human beings — will replace those who don’t.” Partha Iyengar recently left a comment on LinkedIn that stopped me in my tracks. He celebrated Human Capital and Human-to-Human Connections as the real drivers of progress … Continue reading Human Capital, Finology, and the Human-to-Human Economy
Academy of Life Planning 