Tag: structural-trustworthyness

The Day the Banks Chose Extraction Over Trust

It was 2011.I was Head of Investments at HSBC and Chair of the British Bancassurance Association’s Steering Group in the run-up to the Retail Distribution Review. I remember sitting in those meetings, confused about why the Sales Director always accompanied me. He never said a word. At the time, I thought it was simply political … Continue reading The Day the Banks Chose Extraction Over Trust →

Trust Delivers Growth — Growth Doesn’t Deliver Trust

By Steve ConleyFounder, Academy of Life Planning & Get SAFETransparency Task Force Advisory Group Member When Britain’s regulators talk about “balancing” growth with consumer protection, they reveal that they’ve misunderstood the order of cause and effect. It is trust that delivers growth — not the other way around. No economy, no company, no nation can … Continue reading Trust Delivers Growth — Growth Doesn’t Deliver Trust →