When Emails Are Diverted, People Are Disappeared

How administrative silence turns evidence into isolation — and why communication method matters What Really Happens to “Vexatious” Emails — and How Citizen Investigators Can Be Heard By Steve Conley, Founder of the Academy of Life Planning & Get SAFE Many people assume that if they keep emailing a regulator — copying more people, sending … Continue reading When Emails Are Diverted, People Are Disappeared

The Exploiters’ Playbook

How UK borrowers’ payments are routed through a web of orphan companies in London and offshore SPVs — tax-written to minimise leakage and shield investors from insolvency, while borrowers are kept in the dark Banks tell customers: “We’re still your lender.” Behind the scenes the credit has already been sliced, shipped and securitised. The industry … Continue reading The Exploiters’ Playbook

Britain’s Hidden Blast Radius: How Millions Are Trapped in Structurally Untrustworthy Debt — and What We Can Do About It

When the Post Office Horizon scandal shocked the nation, people asked, “How could this happen for so long?”The harder question is: how many other systems are quietly doing the same thing—every single day? The uncomfortable truth is that a far larger structural failure exists at the heart of Britain’s financial system.It doesn’t make the evening … Continue reading Britain’s Hidden Blast Radius: How Millions Are Trapped in Structurally Untrustworthy Debt — and What We Can Do About It

Ireland Exposes What the UK Must Confront: The Hidden Truth Behind Mortgage Ownership

By Steve Conley, Academy of Life Planning A landmark case in Dublin this week has pulled back the curtain on a truth that applies equally here in the UK — most homeowners no longer have a mortgage with a bank at all. In Ireland, Judge Geoffrey Shannon of the Circuit Civil Court refused to grant … Continue reading Ireland Exposes What the UK Must Confront: The Hidden Truth Behind Mortgage Ownership

When AI Knows the Law: What Becomes of the Lawyer? And What It Means for Citizen Investigators

By Steve Conley | Academy of Life Planning / Get SAFE “Knowing the law will be one thing — but AI will also know the law. The question is, what do you bring on top of that?”— Max Junestrand, CEO, Legora The legal world is being shaken to its foundations. Not by a new statute … Continue reading When AI Knows the Law: What Becomes of the Lawyer? And What It Means for Citizen Investigators

FOS Reforms: Why Citizen Investigators Must Step Forward Now

How the “Targeted Support” era reshapes justice for victims of financial harm 🧩 Introduction: When Protection Becomes Permission The Financial Ombudsman Service (FOS) — long seen as the last resort for ordinary consumers — is quietly transforming. Beneath the headlines of “operational efficiencies” and “targeted support,” we’re witnessing the reshaping of Britain’s financial justice landscape. … Continue reading FOS Reforms: Why Citizen Investigators Must Step Forward Now

We Shall Not Be Silenced: The Citizen Investigators Rising to Reclaim Justice

Fellows of Get SAFE — Citizen Investigators, When a great wrong has been done to ordinary people, it is not only laws that must answer — it is courage, persistence and the steady work of many hands. We have chosen to stand where others have been pushed aside: to gather facts, to hold evidence, to … Continue reading We Shall Not Be Silenced: The Citizen Investigators Rising to Reclaim Justice

🤖 When Algorithms Deny Humanity: The AI Arms Race in Health Insurance — and What It Teaches Us About Financial Justice

By Steve Conley, Founder, Academy of Life Planning In the United States this winter, a quiet war is unfolding in the world of health insurance.It’s not between doctors and patients, or even between insurers and regulators.It’s between two algorithms. One denies life-saving treatment.The other fights back. This “AI arms race” is reshaping the boundaries of … Continue reading 🤖 When Algorithms Deny Humanity: The AI Arms Race in Health Insurance — and What It Teaches Us About Financial Justice

The Next Lloyd’s of London: How Structural Untrustworthiness Still Destroys Lives

“History doesn’t repeat — it compounds.” In 1993, thousands of wealthy professionals opened letters from Lloyd’s of London demanding sums that made no sense.£300,000. £1 million. £3 million.Not what they’d invested — what they owed. Doctors. Farmers. Aristocrats. Widows.All ruined by a system that told them they were special. They were called “Names.” They pledged … Continue reading The Next Lloyd’s of London: How Structural Untrustworthiness Still Destroys Lives

🏛️ From Swindle to Structure: Decoding The Great British Mortgage Swindle

How Citizen Investigators Are Turning Outrage into Evidence-Based Reform By Steve Conley | Academy of Life Planning & Get SAFE Fellowship 1. A Folk Tale That Struck a Nerve A decade ago, a film and lecture series titled The Great British Mortgage Swindle swept through online communities of disillusioned homeowners. Its creator, Michael of Bernicia … Continue reading 🏛️ From Swindle to Structure: Decoding The Great British Mortgage Swindle