By Steve Conley, Academy of Life Planning For the first time since records began, the number of clients receiving ongoing financial advice in the UK has fallen.According to new FCA data, advisers switched off ongoing services for 335,286 clients in 2024, a dramatic spike from the previous year. Headlines attribute this to the Consumer Duty.But … Continue reading Fee-for-No-Service: The Hidden Consumer Duty Crisis — and the Rise of AI-Empowered Financial Planning
Tag: finance
The Moore Doctrine: What HBOS Taught Us About Structural Untrustworthiness
By the Academy of Life Planning Paul Russell Moore (1958–2020) was the former Head of Group Regulatory Risk at HBOS and the whistleblower who warned, years before the 2008 crash, that the bank’s aggressive sales culture and weak controls posed a serious risk to customers and financial stability. For speaking up, he lost his job, … Continue reading The Moore Doctrine: What HBOS Taught Us About Structural Untrustworthiness
Why Britain Needs Total-Wealth Planners — Not 1% Advisers
For years we’ve told people that “financial advice” means picking funds, switching products, or optimising the investable sliver of their portfolio. But this narrow definition has hidden a deeper structural truth: regulated retail investments — the only area most advisers are authorised to touch — account for less than one percent of the total wealth … Continue reading Why Britain Needs Total-Wealth Planners — Not 1% Advisers
When “Alpha” Broke the Bank
In 2007, I was Head of Savings and Investments Strategy at RBS Group, based in the gleaming Gogarburn headquarters that symbolised the bank’s soaring ambition. I had just completed a five-year strategic plan designed to position RBS as a sustainable market leader — one that could combine profitability with prudence, and growth with genuine customer … Continue reading When “Alpha” Broke the Bank
🌍 The Human Capital Multiplier: What Economists Now Confirm About Wealth and Well-being
A recent study by Andrés Erosa, Tatyana Koreshkova, and Diego Restuccia — “How Important Is Human Capital? A Quantitative Theory Assessment of World Income Inequality” — offers a powerful confirmation of what we at the Academy of Life Planning have been teaching for years: human capital is the true source of sustainable wealth. While traditional … Continue reading 🌍 The Human Capital Multiplier: What Economists Now Confirm About Wealth and Well-being
🧭 Auto-Enrolment’s Hidden Crisis: 10 Million Dormant Pots and the Price of Passive Saving
By Steve Conley, Academy of Life Planning “When systems are built on inertia, they collapse under disengagement.” New data released under a Freedom of Information request has revealed a shocking truth:Less than one-third of Nest’s 13.7 million members are paying into their pensions.That means nearly 10 million workers—almost half the UK workforce—have abandoned their pension … Continue reading 🧭 Auto-Enrolment’s Hidden Crisis: 10 Million Dormant Pots and the Price of Passive Saving
The Day the Banks Chose Extraction Over Trust
It was 2011.I was Head of Investments at HSBC and Chair of the British Bancassurance Association’s Steering Group in the run-up to the Retail Distribution Review. I remember sitting in those meetings, confused about why the Sales Director always accompanied me. He never said a word. At the time, I thought it was simply political … Continue reading The Day the Banks Chose Extraction Over Trust
Trust Delivers Growth — Growth Doesn’t Deliver Trust
By Steve ConleyFounder, Academy of Life Planning & Get SAFETransparency Task Force Advisory Group Member When Britain’s regulators talk about “balancing” growth with consumer protection, they reveal that they’ve misunderstood the order of cause and effect. It is trust that delivers growth — not the other way around. No economy, no company, no nation can … Continue reading Trust Delivers Growth — Growth Doesn’t Deliver Trust
🕊️ The Betrayal of the Founders: How Finance Lost Its Soul
By Steve Conley – Academy of Life Planning Every age begins with visionaries who point humanity toward freedom — and ends with institutions that turn that freedom into a business model. It happened in religion. It happened in politics. And it has happened again in finance. The pattern is ancient and precise: a truth is … Continue reading 🕊️ The Betrayal of the Founders: How Finance Lost Its Soul
🧭 Structurally Trustworthy Education: Teaching Our Children Freedom, Not Dependency
By Steve Conley, Founder of the Academy of Life Planning Background: Financial Education Returns to the Curriculum After more than a decade without review, the UK Government has announced plans to include financial education within the national curriculum for both primary and secondary schools. The proposals, warmly welcomed by many financial planners, aim to make … Continue reading 🧭 Structurally Trustworthy Education: Teaching Our Children Freedom, Not Dependency
Academy of Life Planning 