The Financial Ombudsman Service (FOS) was created to be the independent referee — the place where consumers could seek justice when financial firms failed them. Its role is vital: to provide fairness, transparency, and accountability in a sector where trust is already fragile. Yet evidence suggests a troubling pattern of behaviour inside the organisation. Instead … Continue reading When Oversight Becomes Obstruction: What Evidence Suggests About the Financial Ombudsman Service
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From Redundancy to Resilience
Case Study: Mick Jackson's Human Capital Development Journey From Redundancy to Resilience: A New Chapter in Retirement Planning Mick Jackson, a 52-year-old office manager, finds himself at a crossroads when he receives a redundancy notice. For over a decade, Mick had thrived in his £60,000-a-year role, but advancements in technology rendered his team unnecessary, leaving … Continue reading From Redundancy to Resilience
Academy of Life Planning 