Recording Client Meetings with AI: The Silent Erosion of Trust?

“Can I record this meeting?” It sounds like a simple, harmless question. Yet behind it lies a hidden complexity that the financial planning profession must urgently address — one that goes far beyond compliance and cuts to the heart of client trust. In his recent article, “The hidden AI reality behind ‘Can I record this … Continue reading Recording Client Meetings with AI: The Silent Erosion of Trust?

🚀 Beyond the Essay: Why AI Should Elevate Our Thinking, Not Replace It

By Steve Conley | Academy of Life Planning A recent study from MIT’s Media Lab sent ripples through the AI and education communities. It claimed that using ChatGPT to write SAT-style essays resulted in the lowest brain engagement among participants compared to those using Google Search or working unaided. EEG scans showed diminished neural activity, … Continue reading 🚀 Beyond the Essay: Why AI Should Elevate Our Thinking, Not Replace It

When the Good Guys Get Attacked: Navigating Suspicion in Victim Support Groups

“In times of universal deceit, telling the truth is a revolutionary act.” — George Orwell The Challenge of Helping When you’ve devoted your life to helping victims of financial crime, you expect resistance from institutions—the banks, the regulators, the legal walls that protect the powerful. You don’t expect resistance from the victims themselves. But that’s … Continue reading When the Good Guys Get Attacked: Navigating Suspicion in Victim Support Groups

AI Won’t Wait — And Neither Should You

When it comes to preparing for an AI-powered future, Gen Z has been left hanging.Schools aren’t teaching it. Employers aren’t training for it. Policymakers are watching from the sidelines. And yet, AI is transforming the world of work — right now. According to a recent Gallup and Walton Family Foundation report, while 43% of Heartland … Continue reading AI Won’t Wait — And Neither Should You

WhatsApp: The Future of Financial Advice Is in Your Hands

The financial world is being turned on its head. OpenAI’s ChatGPT has now made its way onto WhatsApp, offering people instant access to financial guidance at their fingertips. This isn’t just a technological leap—it’s a revolution in how we think about financial advice. Gone are the days when the keys to financial knowledge were locked … Continue reading WhatsApp: The Future of Financial Advice Is in Your Hands

AI in Financial Services: A Double-Edged Sword for the Underserved

The firms regulated by the Financial Conduct Authority (FCA) play a critical role as manufacturers and distributors of retail financial products. However, only 8% of the population can afford to access these services via intermediaries, leaving 92% underserved. This gap has led many distributors to explore new ways to reach this community, and artificial intelligence … Continue reading AI in Financial Services: A Double-Edged Sword for the Underserved

ChatGPT Remembers You! An Exploration of the New Memory Feature

In today’s fast-paced world, solo entrepreneurs are juggling countless tasks at once. It can be overwhelming to manage everything without missing a beat. That’s where AI tools like ChatGPT’s new memory feature come into play—a groundbreaking capability designed to remember key details from your previous conversations, making your work life smoother and more efficient. For … Continue reading ChatGPT Remembers You! An Exploration of the New Memory Feature

The Fall of Financial Titans: Heralding a New Era in Financial Planning

In a dramatic turn of events, the UK financial sector has witnessed the demotion of a major player from the FTSE 100 Index and the collapse of significant advisory networks. St. James's Place, once a stalwart in wealth management, has been relegated from the prestigious index, while Tenet Group, a major IFA network, has entered … Continue reading The Fall of Financial Titans: Heralding a New Era in Financial Planning

The Next Phase of Financial Advisers: Integrating AI with Human Insight

The financial services sector is undergoing a transformative change with the advent of artificial intelligence (AI). This shift is redefining the role of financial advisers from traditional technicians and intermediaries to holistic life planners and coaches. Karen Barrett, CEO and founder of Unbiased, emphasises that the next phase of growth for financial advisers has to … Continue reading The Next Phase of Financial Advisers: Integrating AI with Human Insight

Launch of ChatGPT 4o: Revolutionising Financial LLMs and Customer Service

The financial landscape is on the cusp of a revolutionary transformation with the launch of ChatGPT 4o, a cutting-edge iteration of OpenAI's generative AI technology. This powerful tool promises to redefine the way we manage our financial affairs, offering unprecedented convenience, efficiency, and precision. Imagine a world where your personal Chatbot Concierge seamlessly communicates with … Continue reading Launch of ChatGPT 4o: Revolutionising Financial LLMs and Customer Service