When “Financial Education” Isn’t Neutral

A guide for citizen investigators — and a preparedness note for Wealth Planners

Financial education is having a moment.

Advice firms are launching education arms.
Coaching, guidance, and “lighter-touch” services are expanding fast.
Social media is full of content promising clarity, confidence, and control.

Much of this is well-intended. Some of it is genuinely helpful.

But for anyone navigating financial harm, mistrust, or investigation — and for planners operating outside traditional advice models — it’s important to understand one simple truth:

Not all financial education is neutral. Some of it quietly points in a preferred direction.

This article is not an attack on advisers.
It’s an orientation guide — designed to help people stay safe, stay grounded, and stay sovereign.


Why this matters (especially for citizen investigators)

If you are:

  • Investigating financial harm
  • Trying to understand how a system failed you
  • Recovering from loss, confusion, or mis-selling
  • Or simply trying to make sense of complex financial structures

Then education can either:

  • Restore your agency
  • Or gently steer you back into the very system that harmed you

The difference is subtle — and rarely explained.


A growing trend: education as a front door

Across the UK, advice firms are increasingly launching:

  • Separate financial education brands
  • Guidance or coaching propositions
  • “Lighter touch” advice services

One widely reported example involved Colmore Partners, which launched MoneyKats as an unregulated education business, explicitly positioned as a long-term way of:

  • Building trust
  • Attracting future clients
  • Feeding referrals into a regulated advice firm later

The leaders involved were open about their intentions. There was no attempt to deceive.

And that’s exactly why this is worth examining calmly — not critically, not cynically.


Education can be helpful and directional at the same time

Here’s the key point many people miss:

Education does not have to be false to be directional.

Much education:

  • Explains how pensions work
  • Explains ISAs, investments, tax wrappers
  • Explains how to “make better decisions” within the system

What it often doesn’t explain is:

  • When not to engage
  • When to pause rather than proceed
  • When the structure itself deserves scrutiny
  • How incentives, commissions, and system design shape outcomes

For a citizen investigator, that distinction matters enormously.


A simple test: “What happens next?”

When engaging with any financial education service, ask gently:

  • What is the natural next step being implied?
  • Who benefits if I follow that step?
  • Is there a clear route back into products or advice?
  • Am I being taught to question systems — or just navigate them more efficiently?

None of these questions imply bad intent.
They simply restore balance.


The quiet tension around “the regulatory perimeter”

You may notice a contradiction in public commentary:

  • Some advisers criticise planners outside the regulatory perimeter
  • Yet those same firms operate education businesses outside the perimeter themselves

This isn’t hypocrisy.
It’s a sign that the system is changing — and struggling to name the change clearly.

The real distinction is not regulated vs unregulated.

It is:

Sales-linked education vs agency-first education


What citizen investigators should know (plain English)

If you are recovering from harm or investigating wrongdoing:

  • You do not need to rush back into financial products
  • You do not need to “catch up” with the system
  • You do not need to accept reassurance as resolution

Good education should:

  • Help you slow down
  • Help you organise evidence
  • Help you understand power, process, and accountability
  • Help you decide if, when, and on what terms you re-engage

Education that always ends with:

“and later you may need full advice”

…is not wrong — but it is not neutral.


A quiet reassurance for Total Wealth Planners

If you operate outside traditional advice models, you may face criticism such as:

  • “You’re unregulated”
  • “You’re competing unfairly”
  • “You’re giving advice by another name”
  • “You’re confusing people”

Most of this criticism comes from people who:

  • Are deeply embedded in the system
  • Have been trained to see trust as institutional rather than structural
  • Genuinely fear consumer harm — and equate safety with familiarity

A calm response is often enough.

You are not anti-adviser.
You are not anti-regulation.
You are not anti-education.

You are pro-agency.


A way to explain your position

Here is language that lowers defences rather than raises them:

“What we do is different, not better.
We help people design life first, understand systems second, and choose engagement consciously — whether that involves advice, products, or not.
Our role isn’t to replace advisers. It’s to help people arrive at advisers — if they choose to — with clarity, confidence, and sovereignty.”

That framing changes the conversation.


The AoLP distinction (clearly and gently)

At the Academy of Life Planning:

  • Education is product-agnostic
  • There is no embedded sales funnel
  • There is no assumed destination
  • Success is measured by agency, not conversion

People may:

  • Go on to take regulated advice
  • Choose self-direction
  • Pause financial engagement altogether

All outcomes are valid.

That is what makes the education trustworthy.


A final word for those navigating harm or scrutiny

If you are a citizen investigator, survivor, or system-questioner:

You are not “behind”.
You are not “unsophisticated”.
You are not required to trust anyone simply because they are familiar or regulated to sell products.

Education should expand your choices — not narrow them.

And if it ever feels like clarity is being offered only on the condition that you eventually comply with a system you don’t yet trust…

That’s not a failure on your part.

It’s a signal to pause — and choose again, consciously.

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