When Lisa King shared her husband Peter’s story, the room fell silent. It wasn’t just the grief. It wasn’t just the injustice.
It was the shock of recognition.
Because for thousands of families across the UK — including John’s family — Lisa’s story is not an isolated tragedy.
It’s a pattern.
A pattern of misconduct.
A pattern of indifference.
A pattern of systems designed to exhaust ordinary people until they collapse.
At Get SAFE and the Academy of Life Planning, we see this pattern every day. Lisa’s case and John’s case sit on different timelines with different banks — yet the parallels are unmistakable, undeniable, and deeply troubling.
This is what happens when structurally untrustworthy systems meet structurally trustworthy people.
Read more: Lisa’s Story: “By Your Side?” – A Human Cost Too High.
1. The same systemic misconduct — the same years
Lisa’s family fought Lloyds/Halifax between 2011–2015.
John’s family fought Barclays and TLT in 2011–2015.
Two cases.
Two banks.
One era of cultural decay.
In both stories:
- key documents went missing or were withheld,
- distressed customers were ignored or blamed,
- basic regulatory duties were treated as optional,
- complaints were prematurely closed or time-barred,
- and the Financial Ombudsman Service accepted bank statements at face value instead of investigating the evidence.
Different logos on the letterheads — identical behaviour underneath.
This is not coincidence.
This is culture.
2. Enforcement continued even while banks were under FCA scrutiny
Lisa found out that Lloyds had been under investigation only after losing her family home.
The bank knew.
The lawyers knew.
The FCA knew.
But Lisa and Peter did not.
The repossession went ahead anyway.
John experienced the same dynamic:
- Barclays continued to enforce and litigate.
- Critical documentation — including Mortgage Reserve records, call logs, offer letters and DSARs — was missing or contradictory.
- Regulatory breaches were overlooked.
- TLT and the FOS relied on Barclays’ internal statements rather than the facts.
Two families.
Two destroyed timelines.
Both driven by enforcement teams who pressed ahead despite evidence gaps and ongoing scrutiny.
3. The unbearable emotional price — carried by partners
Lisa described the immense weight her husband Peter carried:
- years of guilt,
- overwhelming pressure,
- a suicide attempt,
- and finally a fatal cardiac arrest at 62 — which she believes was triggered by chronic stress.
John and Paula are living under the same psychological strain:
- years of fear of losing their home,
- endless paperwork,
- broken promises,
- contradictory records,
- and the constant dread that the bank would use their lack of legal representation against them.
One family already devastated by loss.
Another fighting every day to avoid the same outcome.
This is the human cost of systemic misconduct — a cost never reflected in fines, statistics, or corporate press releases.
4. FCA fines don’t protect families — they protect the system
Lisa learned the truth after the damage was done.
John has lived the same reality:
fines, findings, and regulatory apologies always come years too late, long after the harm is locked in.
Fines are written off as operating costs.
Families are left with trauma, debt, and unanswered questions.
The system is reactive, not preventative.
And that gap — that void — is where lives fall apart.
5. Independent AI is becoming the public’s first real defence
This is why Get SAFE exists.
This is why the Goliathon programme matters.
This is why independent AI must remain truly independent.
Because for the first time:
- ordinary people can piece together 20, 30, even 70 years of evidence,
- metadata exposes timeline manipulations,
- contradictions become visible,
- missing documents are identifiable,
- narrative clarity replaces confusion,
- and individuals can walk into court equipped, prepared, and confident.
John is living proof.
Four weeks ago he was drowning.
Now he stands in court with six volumes of coherent evidence that lawyers would charge thousands to produce.
That shift is historic — and dangerous to institutions that depend on opacity.
If banks ever control the AI, this progress ends.
If regulators ever limit access, the public becomes blind again.
Independent AI is not just helpful.
It is essential justice infrastructure.
A reflection that echoes across the entire movement
This is the message we invite readers to sit with — in John’s voice, but resonant far beyond one family:
“Listening to Lisa broke my heart — because I heard my own story in hers.
The same years.
The same dismissals.
The same fear of losing your home.
The same institutional indifference.
The same toll on partners.Her husband didn’t survive the pressure.
I live terrified for my wife Paula.What saved us wasn’t the bank.
It wasn’t the regulator.
It wasn’t the Ombudsman.It was independent AI — the only tool that helped me piece together decades of evidence and finally stand up to a system designed to overwhelm me.
Lisa’s story and mine prove one thing:
We don’t just need justice.
We need independent tools that can finally break the cycle of harm.”
This is the heart of Get SAFE.
This is why the movement exists.
This is why we teach citizen investigation.
This is why we fight for independent AI in every public forum.
Because every Lisa, every John, every Ian, every Gary, every Helen deserves something better than a broken system.
And Get SAFE is here to make that possible.
In One Sentence
Goliathon turns victims of financial exploitation into confident, capable citizen investigators who can build professional-grade cases using structured training, emotional support, and independent AI.
Instant Access
Purchase today for £2.99 and get your secure link to:
- the training video, and
- the downloadable workbook.
Link to Goliathon Taster £2.99.
If the session resonates, you can upgrade to the full Goliathon Programme for £29 and continue your journey toward clarity, justice, and recovery.
Every year, thousands across the UK lose their savings, pensions, and peace of mind to corporate financial exploitation — and are left to face the aftermath alone.
Get SAFE (Support After Financial Exploitation) exists to change that.
We’re creating a national lifeline for victims — offering free emotional recovery, life-planning, and justice support through our Fellowship, Witnessing Service, and Citizen Investigator training.
We’re now raising £20,000 to:
Register Get SAFE as a Charity (CIO)
Build our website, CRM, and outreach platform
Fund our first year of free support and recovery programmes
Every £50 donation provides a bursary for one survivor — giving access to the tools, training, and community needed to rebuild life and pursue justice with confidence.
Your contribution doesn’t just fund a project — it fuels a movement.
Support the Crowdfunder today and help us rebuild lives and restore justice.
Join us at: http://www.aolp.info/getsafe
steve.conley@aolp.co.uk | +44 (0)7850 102070
Academy of Life Planning 