
By Steve Conley – Academy of Life Planning / Get SAFE Initiative
The Ceremony and the Story
Last week, St James’s Place (SJP) held its 2025 Adviser Academy Graduation at London’s Science Museum — a celebration of 175 newly qualified “financial advisers” entering what was described as a profession of purpose, growth, and community impact.
It was a polished affair. Speeches by SJP’s CEO, Mark FitzPatrick, and Academy Director, Mark Newman, spoke of “closing the advice gap,” “diversity of talent,” and “trusted advice for all.”
Yet beneath the bright lights and photo opportunities lies a story worth telling — one about how professionalism is being redefined not by ethics, but by economics.
The Scale of SJP’s Influence
SJP is not a small player. With more than £168 billion under management (2024 Annual Report), it is the UK’s largest wealth manager — and the single biggest recruiter of new financial advisers, claiming responsibility for “around half” of all new entrants in the past five years.
Its Academy, launched in 2012, has become the industry’s dominant entry point. But unlike independent professional pathways, this one is fully vertically integrated: SJP recruits, trains, funds, and ultimately directs advisers to distribute its own products.
That’s not a profession. It’s a distribution network with professional branding.
Funded by Clients, Not Capital
The engine behind this machine is not venture capital, but client money.
In 2024, SJP collected £1.34 billion in ongoing “advice and product fees” from customers. These recurring revenues finance marketing, recruitment, and “business development” — including the Academy itself.
The Personal Finance Society (PFS), in which SJP figures have historically held key roles, spent ÂŁ1 million on a national recruitment campaign in 2024 (PFS Council minutes, April 2024). Industry observers noted that a significant share of recruits subsequently joined SJP.
The result: a closed loop where consumer fees fund the creation of new distributors, who in turn sell more proprietary products to new consumers — all under the banner of professionalisation.
The Illusion of a Salary
Prospective recruits often hear of “salaried opportunities” and “supported entrepreneurship.”
But the financial reality tells another story.
Publicly available Academy contracts, employment-tribunal cases (Smith v St James’s Place Partnerships Ltd, 2022), and first-hand testimonies (Money Marketing, Inside the SJP Academy Experience, July 2023) show that:
- The “salary” is typically a loan to be repaid from future commissions.
- The adviser is self-employed, not an employee.
- Loan agreements include interest charges (often 6–8%), personal guarantees, and accelerated repayment if the adviser leaves early.
- SJP retains control over branding, systems, and permissible products.
For many, the first year’s sense of stability masks a longer-term debt dependency. Miss your sales targets, and the “safety net” quickly turns into a liability notice.
The Product Pipeline Problem
Advisers graduating from the Academy are tied to SJP products. They cannot compare or recommend alternatives.
The FCA’s Consumer Duty Review (July 2024) explicitly warned vertically integrated firms to manage conflicts “where remuneration depends on proprietary product sales.”
Independent analysis reinforces the concern:
- Which? (May 2023) found SJP’s total annual charges to exceed 2.4%, well above market norms.
- FT Adviser (Mar 2024) reported that 41% of SJP advisers initially failed to meet the FCA’s updated competency standards.
This structure blurs the line between advice and distribution. It’s not inherently illegal — but it does raise the question: who benefits most from each “recommendation”?
The Emotional and Financial Fallout
Many ex-academy recruits describe a difficult transition. In Money Marketing (2023), former trainees spoke of “crushing pressure to sell” and “targets that never stop.”
Several left burdened by £25,000–£40,000 in academy debt, with no transferable clients or qualification pathways to independent status.
Employment tribunals confirm disputes over debt recovery and unfair contract terms, echoing patterns familiar from other franchise-style sales models.
These are not failures of individual advisers. They are symptoms of a system that commodifies aspiration — transforming the desire to do good into a treadmill of dependency.
What Recruits Deserve to Know
Every new entrant to financial planning should be free to make an informed choice.
That means understanding these realities before signing an academy contract:
- Employment status: You are self-employed from day one.
- Income structure: Any “salary” is likely a recoverable loan.
- Product scope: You will sell only SJP products.
- Debt exposure: You may personally guarantee your training or business loan.
- Client ownership: SJP retains the client relationships you build.
None of these points make SJP illegal. But failing to disclose them clearly and early makes the model ethically questionable — and personally hazardous for recruits.
A Broader Cultural Problem
This isn’t just about one firm. It’s about a financial culture that celebrates “recruitment success” while ignoring the human cost of attrition.
The profession’s leadership bodies, including the PFS and the CII, have been slow to confront the structural bias in favour of large vertically integrated networks.
By equating scale with professionalism, they risk legitimising dependency as development.
If we want to close the “advice gap,” we must first close the integrity gap — between what recruits are told and what they later discover.
Life After Exploitation
For those now realising the truth — perhaps facing unmanageable debts, emotional exhaustion, or the loss of purpose — know this:
You are not alone.
Many former advisers have rebuilt their careers through peer networks, ethical retraining, and transparent, product-free models of financial guidance.
There are confidential support groups (including within the Get SAFE and Transparency Task Force communities) that can help you navigate recovery, redress, and reinvention.
Awakening from exploitation is painful, but it’s also liberating. It marks the beginning of authentic professionalism — one grounded in conscience, not commission.
In Summary
SJP’s Academy will continue to produce hundreds of new advisers each year.
Many will succeed within its system; others will awaken to the cost of their success.
Either way, the rest of us — educators, regulators, and peers — have a duty to make the full picture visible.
Because a true profession doesn’t hide its fine print. It lives by it.
Sources (publicly verifiable)
- St James’s Place plc Annual Report 2024
- FCA Consumer Duty Implementation Review (July 2024)
- Money Marketing (July 2023): Inside the SJP Academy Experience
- Financial Times (Dec 2023): Ex-Advisers Allege Mis-selling of “Dream Careers”
- Which? (May 2023): The True Cost of Advice
- Personal Finance Society Council Minutes (April 2024)
- Employment Tribunal: Smith v St James’s Place Partnerships Ltd (2022)
- FT Adviser (Mar 2024): Qualification Shortfall at SJP
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Contact: steve.conley@aolp.co.uk
Website: www.aolp.info
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